Innovation vs. Repetitionstring(25) "Innovation vs. Repetition"

If you consider the concept of repetition – doing things the same way for long periods of time for the sake of simplicity and the feeling that repetition is an important part of being successful, where does innovation fit in?

If we are always doing the same thing over and over again, where does creativity come in and how do we get better at what we do?

Businesses need innovation as well as repetition for success. Innovation has to be done with a plan, and it has to be planned innovation. That seems counterintuitive, but you can’t just innovate willy-nilly and expect positive results.

I think the biggest mistake that most businesses make is they don’t do the repetition. Timed repetition is one of the reasons why the organization I founded in 1985, BNI®, is as successful as it is. It is meeting each week, doing that weekly presentation, having a speaker at the meeting, passing referrals every single week. These are all things that are repetitive and create a foundation for success. 

Boredom Is Not a Reason to Change

What often happens with businesspeople is they just want to change stuff because they get bored. Boredom is not a reason to change. Boredom is not a reason to completely change up everything you are doing. You can make a change in an element of what you are doing, but I would urge businesspeople — do six things 1000 times, not 1000 things six times

I recommend that you innovate by trial and error. Try something new in a small test area, then do it on a somewhat bigger scale, then try it in one whole segment of your market. Then, only when you have had those successes do you roll it out company wide.

Innovation takes place through trial and error, not haphazardly. That is a way to incorporate innovation into the structure that already exists. 

Don’t just make changes because change for change’s sake is NOT innovation. Innovation comes through testing and experimentation, trial and error. Change things with a plan and a system and a process to measure results. That is the key. That is the way that you do innovation, not just to change things up and make them different; it is purposeful.

The most successful businesses are the ones that understand that you have to find a system and then follow it consistently. If you want to establish creativity in that system, that’s okay, just do it within the structure and the confines of the system.

I believe in innovation, and I believe in timed repetition and consistency. Then you integrate innovation into that consistency for continued business success.

Talking on Givers Gain, Passions, and Familystring(44) "Talking on Givers Gain, Passions, and Family"

I have been interviewed by countless reporters, blog authors, and more. Usually once you hit the “dozen books published” line, they assume you have a thing or two to say. With all of those interviews, you’d think I’d run out of things to say. In actuality, I’ve found that the energy of the person interviewing me really comes into play and helps make each conversation unique.

Below are a few clips from a recent talk I did with Cordelia Henry of the Referral Institute. We cover a wide spectrum of topics, which I always love because it gives plenty of variety.

On Givers Gain:

On Working in Your Flame:

On Family:

On the Greatest Referral I Ever Got:

Thanks Cordelia, for the wonderful conversation!

How to Create a Spectacular Lifestring(32) "How to Create a Spectacular Life"

Last week, I posted a video where my friends and partners in the Referral Institute® and I offered our individual thoughts on how to create a truly amazing business.  Today, I’m following up that video with this one where the four of us talk about what it takes to create a spectacular life.

Watch the video now to learn about what each one of us views as an essential key in establishing the ultimate, ideal life which you have always envisioned for yourself.  We also offer specific, actionable steps you can take toward achieving your unique version of a spectacular life, so make sure to watch the video the whole way through.

After watching the video, we’d love to hear your thoughts on the ideas we shared, and we’d also love for you to share your own ideas on this topic within the comment forum below.  Thanks so much for watching–we’re looking forward to hearing from you!

 

How to Create a Truly Amazing Businessstring(38) "How to Create a Truly Amazing Business"

I recently had the opportunity to get together with my partners in the Referral Institute® (Eddie Esposito, Mike Macedonio, and Dawn Lyons) to discuss a really interesting concept: What exactly does it take to have an amazing business and a spectacular life?

So, we decided to do a couple of quick videos to share our individual ideas surrounding this concept.  In today’s video, each one of us shares both a key idea and a surefire action step (to implement that idea) which we believe are crucial in developing an amazing business.

What I really appreciate about our discussion here is that each of us contributes our own unique and specific piece of insight, so the gamut of advice shared within this brief video is actually pretty comprehensive being that there’s such an element of diversity within our individual comments.

After watching the video, please share with us in the comment forum below your own thoughts on what it takes to create an amazing business.  And, be sure to check back next week to watch the subsequent video we filmed which will address what it takes to create a spectacular life. 

Are You a ‘Cave Dweller’?string(37) "Are You a ‘Cave Dweller’?"

The concept of being a cave dweller stems from the idea that we wake up in the morning in a large cave with a big screen TV, we go out to our garage, get into a little cave with four wheels, we drive to our other big cave with computers, stay there all day, get back into the little cave, drive right back to the large cave, and we don’t get out and connect with people.

In this video, filmed at a recent Referral Institute® Conference, my good friend Mike Macedonio explains the ‘Cave Dweller Reality Check Sheet’ which you can use to make an hourly break down of your day in order to determine whether you’re spending too much time cooped up at home or in the office.  Mike recently filled out the sheet and his results gave him the eye-opening realization that even as a referral marketing expert, he was still falling into the trap of being a cave dweller!

So, watch the video, make your own Cave Dweller Reality Check Sheet, and find out whether or not you’re taking enough time out in the world to meet others, make real connections, and make a conscious effort to grow your business.  I’d love to hear your results so please come back and share them in the comment forum below.  Thanks!

In this video,

Has Your Business Mission Changed?string(34) "Has Your Business Mission Changed?"

In this video, I answer the question of how the mission for my own business, BNI® (the world’s largest business networking organization), has changed over the last thirty years.

In every business, there are some things which remain constant and other things which become transformational.  The one thing which has remained constant in my  own business is the philosophy of the organization, Givers Gain®, which is inculcated into the core of the entire company worldwide.  The organization itself, however, has a transformational nature in that we are Changing the Way the World Does Business®.  This is probably the biggest example of how our mission has changed as we started out as a tiny fledgling organization in Southern California not realizing we would eventually become a huge global company.

After watching the video, I’d love to hear your thoughts as well as your ideas on how the mission in your own business has changed.  Please share your thoughts in the comment forum below.  Thanks!

Top Etiquette Tips on Doing Business & Networking Globallystring(63) "Top Etiquette Tips on Doing Business & Networking Globally"

We’re constantly becoming more of a global community and we’re receiving more and more opportunities to network worldwide right alongside cultures which are very different from our own. This makes it very important to know what to do and what to say when it comes to respecting cultural norms, boundaries, and traditions–more importantly, we need to know what not to say and what not to do (trust me, by the personal stories you’ll hear in this video, you’ll realize that I learned this lesson the hard way).

At a recent 2015 Referral Institute® conference, I had the pleasure of speaking to my friend, referral marketing trainer Tiffanie Kellog, about cultural etiquette and why it’s so important to be aware of it.  I offer my top tips on doing business and networking globally and also reveal one of my favorite online educational resources which deals with this topic.

Do you have a story about an experience doing business and/or networking globally which stands out in your mind?  Please share it in the comment forum below.  Thanks!

‘More Money Mondays’–FREE Referral Tips to Shorten Your Work Weekstring(83) "‘More Money Mondays’–FREE Referral Tips to Shorten Your Work Week"

At a recent Referral Institute® Conference, I had the opportunity to talk with my good friend (and partner in the Referral Institute), Mike Macedonio, about a fantastic new (and completely FREE) service which is available to businesspeople and networkers across the globe.  It’s called ‘More Money Mondays’ and by signing up for the service you get weekly referral marketing tips delivered to you via e-mail each Monday which will help you learn how to simultaneously build your business and make your work week shorter and more enjoyable.

Watch the video now to get all the details on this exciting new service and CLICK HERE or go to www.MoreMoneyMondays.com to sign up for your FREE weekly referral marketing tips.  If you’re already utilizing ‘More Money Mondays,’ I’d love to hear what you think of the service it provides–please leave your thoughts and feedback in the comment forum below.  Thanks!

In-Person Spammingstring(18) "In-Person Spamming"

At a recent Referral Institute®  conference in San Francisco, one of the organization’s top trainers, Tiffanie Kellog, took a few moments  to chat with me about the concept of in-person spamming. If you’ve ever encountered people who use networking as a face-to-face cold calling opportunity, so to speak, then you’ve been the subject of in-person spamming.

Watch the video now to learn why Tiffanie sometimes compares networking to speed dating and to get our combined take on the real point of networking, where people tend to go wrong in their networking approach, and how to know when it’s appropriate or inappropriate to give another person your business card.

If you’ve had an experience with in-person spamming, please share your story in the comment forum below.  Thanks!

What Does It Take to Achieve Referral Success?string(46) "What Does It Take to Achieve Referral Success?"

A while ago, I met with my business partner in the Referral Institute, Mike Macedonio (pictured below), and as we were discussing what it really takes to drive your business by referral, one of the first things Mike mentioned was that the first core competency of referral success is the need for correct knowledge.  It didn’t surprise me that Mike would start with this; after all, we co-authored Truth or Delusion–Busting Networking’s Biggest Myths which directly adresses what works and what doesn’t work in referral marketing.  In the book, Mike paraphrases Mark Twain’s statement about having correct knowledge, which appropriately says something to the effect of, It’s not what you know that will stand in the way of your success as much as what you know which isn’t so.

mike-macedonio

The second core competency in successful referral marketing is to stay engaged with your referral marketing plan.  This is harder than it sounds.  Many referral marketing concepts are counter intuitive.  It’s like telling a driver to turn into a skid.  This is not the natural reaction.  Even when the driver understands it’s in his best interest to turn into the skid, it’s only when he does it that he learns how it actually works.

Referral marketing is the same way.  When we’re going out looking for more business, it’s natural to look for qualified prospects and approach them.  However, referral marketing shows us that we will be even more effective if someone who has a credible relationship with the prospect sent them to us.  We understand this is in our best interest, however it may not be our natural reaction.

So, how do you get the business owner to network in a way that may not come naturally? Some of the solutions Mike and I discussed are to:

*  Stay connected to blogs and podcasts on networking
*  Participate in networking groups
*  Get involved in ongoing referral trainings

The first two core competencies, obtaining correct knowledge and staying engaged with your referral marketing plan, apply to any personal or professional development programs and it is important to keep in mind that though they may be “simple,” they’re not “easy.”

The third core competency, implementing a system to train your network on how to refer you business, is the missing piece that most business people do not have in place to create referral success.  No matter how brilliant you are in referral marketing, or how skillful you are in “leaning into the punch,” if your referral partners are inadequate your results will be insufficient.

Mike gave a great football analogy for this.  He said, “What if Tom Brady, one of the most successful quarterbacks, were to get on the field with a team that was lacking skills and knowledge of the game?  Tom Brady would be throwing perfect spirals to players who can’t catch and don’t know their assignments.  It wouldn’t take long for Tom to recognize that he’s better off just keeping the ball and running.  This could be equated in business to direct prospecting.  It is hard work for short yardage.

So, what can we learn from this?  That if you make the three core competencies a priority, you will not only be on the right track for referral success, you will also be gaining much more “yardage” from your efforts!

What has your experience been and/or how do you think you can apply these ideas to your business?

What Makes Someone Referrable?string(30) "What Makes Someone Referrable?"

I had a great conversation a while back with my business partner in the Referral Institute, Mike Macedonio (pictured to the right).  He was explaining why he feels there are only a few criteria that must be met to make people referrable by him.

The first criterion is that the individual must be an expert at what he or she does.  He looks for people who have invested in learning their trade and continue to invest to master their trade.  Do they specialize in a certain area?  What achievements have they attained in their area of expertise?

Another one of Mike’s requirements is that the person is passionate about what he or she does.  This especially makes a lot of sense to me because if you’re not passionate about what you do, how can you expect other people to get excited about working on your behalf?

Mike’s last criterion stipulates that the person he is referring understands and honors the referral process.  More specifically, Mike wants to ensure that the person receiving the referral understands his or her number-one responsibility.  To quote Mike, “The number-one responsibility when you receive a referral is to make the person who gave you the referral look great.”  As long as the people Mike gives referrals to are doing this for him, Mike can remain confident that his reputation will be protected.  It also compels him to continue giving these people referrals.

Mike’s list of qualifications that make a person referrable is short, yet very powerful.  After discussing it, we both agreed that we should expect others to evaluate our referrability by these same criteria.  Are we invested experts, and do we continue to invest in our trade?  Are we passionate about what we do?  Are we practicing what we preach?  Do we make our referral sources look great?  I’m glad to say that I’m confident we both do all of these things.

So what makes people referrable by you?  I’m sure many of you have some great ideas in response to this. I’d love to hear them, so please feel free to leave a comment.

Rebel Networkingstring(16) "Rebel Networking"

In this video, I talk to Phil Bedford, a Dubai based networking expert who is also one of the top Referral Institute trainers in the world.

Watch the video to learn how Phil began his online TV show, “The Rebel Networker,” and developed an attention-garnering brand around the Rebel Networking concept.

Not only will you learn about how Phil achieved success through finding a way to stand out and be different, you’ll learn how you can apply the same concept to your business in order to climb to new heights of success, regardless of the type of business or industry you are in.

So, what are your ideas on how you might apply this branding concept to your business?  I’d love to hear your thoughts so please share them in the comment forum below.  Thanks!

Also, to find out more about Phil and to check out “The Rebel Networker” TV show, please visit www.RebelNetworker.tv.

 

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