The Referral Process–Steps 5, 6, and 7string(44) "The Referral Process–Steps 5, 6, and 7"
In my last blog, I discussed step 4 of the eight-step referral process and in the weeks prior to that, I went over steps 1, 2, and 3. Today I’m going to cover steps 5, 6, and 7.
- Step 5. Report Back to Your Source
Report back to your referral source and let her know the outcome of your meeting (unless, of course, she went along with you). Ask her to follow up with the prospect to find out about his impression of you. Let her know how important it is for you to make her look good to the prospect.
- Step 6. Your Source Gets Feedback from the Referral
The referral source calls your prospect on your behalf to get information that you can use to address any concerns for your next meeting. Since the prospect is likely to tell your source of any concerns that he may not have expressed to you, this is the best way to find out what your prospect is thinking.
- Step 7. Your Source Reports Back to You
Your source reports back to you with more information about the prospect. This increases your chances of closing the sale on the next call or, if the prospect is already under contract or not currently in the market, perhaps at the next available opportunity. With this information, you can contact the prospect at a more appropriate time and be first in line with a proposal and sales plan ready to go.
If you would like to find out about the last step in the easy, eight-step referral process, be sure to come back next week. Step 8 is usually most people’s favorite step and it’ll probably be yours too because it’s all about closing the deal.