Competing in the New World of Workstring(34) "Competing in the New World of Work"

My friends, Kian Gohan and Keith Ferrazzi, have written a new book and they have given me permission to excerpt it here as a blog. I invite you to read this excerpt from their book, “Competing in the New World of Work: How Radical Adaptability Separates the Best from the Rest.”

Beyond large Fortune 1000 enterprises like Domino’s Pizza and NOV, consider how smaller organizations in different industries have also leveraged new technologies to evolve their businesses. Founded in 1985 by Dr. Ivan Misner, BNI is a business referral network for executives, entrepreneurs and small business owners. BNI has over 10,000 chapters and more than 280,000 members worldwide. Every week, BNI chapters meet over breakfast to conduct a standardized networking exercise focused on targeted referrals. Members stand up and have 30 seconds to introduce themselves and their work. After self-introductions, members stand up again and individually offer three specific referrals in their personal networks that might be potential client leads for other chapter members. 

These aren’t just casual referrals. BNI members develop deep social capital with each other, and believe that both parties benefit when they refer their personal social networks to other BNI members. They call this core value “Givers Gain.” And indeed, in 2020 BNI passed 11.5 million referrals to their members, generating over $16 billion worth of business for members. That’s more than twice the GDP of the country of Lichtenstein!

In 2018, Dr. Ivan Misner suggested to the company’s board of directors that he believed the future of face-to-face networking is online, and that unless BNI experimented and adopted new technologies like mixed reality, holographic presence, and video communication channels, BNI would be negatively disrupted in its next decade. He was prescient and foresaw the rise of remote work, even before the pandemic. By March 2020, all 10,000 BNI chapters had pivoted to online networking – a dramatic business shift for an organization with a 3-decade history dedicated to in-person business networking. Fast-forward to mid-2021, and BNI added 500 new chapters during the pandemic year, all of which have only ever met online! Thus confirming Dr. Misner’s belief that every organization needs to adopt new technologies, or be disrupted.

Reprinted by permission of Harvard Business Review Press. Excerpted from Competing in the New World of Work: How Radical Adaptability Separates the Best from the Rest by Keith Ferrazzi, Kian Gohar, and Noel Weyrich. Copyright 2022 Ferrazzi Greenlight Inc. All rights reserved.

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The book, “Competing in the New World of Work,” is available is here.

Keith Ferrazzi: Build Trust by Breaking Breadstring(45) "Keith Ferrazzi: Build Trust by Breaking Bread"

As most of you who read this blog are avid networkers, it’s highly likely you are already familiar with Keith Ferrazzi.  If you aren’t, however, I can tell you that if the dictionary had a photo to accompany the definition of “master networker,” the photo would be of Keith.  He is absolutely the epitome of a master networker, and he has the most diverse group of contacts of anyone I’ve ever known.

Keith’s first book, Never Eat Alone, is a bestseller and the entire premise of the book is that networking over a meal is an absolutely amazing way to build rapport and trusted relationships with people.  After I read it, I found myself constantly referring to it in conversation and recommending it to people because it really is true–something magical and companionable happens when people break bread together.

I wanted to share this video with you today because, in it, Keith talks about his own key strategies for hosting networking dinner parties, and I think the “dinner party tactic” is one that not a lot of networkers have dabbled with.  I would love to see networkers around the world, both novice and seasoned, experience the amazing, relationship-building power that hosting a purposeful dinner party can have.

Keith believes that the strongest links have been forged at the table.  Because of this, he has mastered the art of throwing a networking dinner party and, in his networking content, he consistently emphasizes the power that throwing a dinner party can have in creating memories and strengthening relationships.  He is quick to mention, however, that if we continue to have dinner parties with the same people, our circle will never grow.  His solution is to identify and invite “anchor tenants” to your party.  These are people who are related to your core group but who know different people, have experienced different things, and thus have much to share.  They tend to be the people who have had a positive influence on your friends’ lives.  It’s akin to inviting the CEO to the manager’s table, as Ferrazzi says.  Soon other executives will want to be there too.

I had the opportunity to experience one of Keith’s networking parties firsthand and the anchor guest that night was the legendary author Gore Vidal.  Providing the entertainment was America’s oldest collegiate a capella group, the Whiffenpoofs of Yale.  Clearly, not all of us will be able to get Gore Vidal and the Whiffenpoofs at our networking party, but I’m guessing that Keith didn’t have them at his first party either.  However, the strategy is sound and I encourage you to try out the concept as a way of building your visibility in the community.  Keith has paid close attention to how a meal can most appropriately be leveraged for a business networking opportunity; the primary focus should always be on developing the relationship–learning about each other, helping one another with problems, and giving ourselves.

I invite you to visit KeithFerrazzi.com to learn more about Keith, and I highly encourage you to check out his content on networking–it’s absolutely fantastic!

Purposeful Meal Meetings Equal Networking Opportunitystring(53) "Purposeful Meal Meetings Equal Networking Opportunity"

So, what exactly is a purposeful meal meeting?  First, I’ll clarify what it isn’t.  It’s not a way to escape work, it’s not a time to have three martinis, it’s not a romantic date, and it’s not about critiquing new restaurants or reviewing fine wines.  All these things can be great fun, I’m not arguing that–it’s just that none of them are focused on, or maybe even conducive to, productive networking.

A purposeful meal meeting is nothing more than a meeting that includes a meal and a specific, meaningful purpose.  And the specific purpose I want to talk about today is networking.  When networking at a meal meeting, your networking purpose might be to further develop the relationship, to help a colleague solve a problem, to learn how to refer someone in your network, to introduce your colleague to someone significant, or to teach someone how to talk about your business to his own network members.  These meetings are strategic and results oriented.  They provide high value for your invested time.

Let’s begin by considering the average work week of five days.  There are three main meals which could be eaten per day.  Barring the usual hindrances to daily scheduling, this gives you fifteen opportunities each week to have a purposeful meal meeting.  That’s 780 opportunities in a year.  Now, dining with 780 people could not only put a hole in your pocket, but it could tear a hole in some of your personal relationships as well.  Let’s be realistic . . . imagine what your significant other would begin to think if instead of eating the majority of your meals with them, you were out eating each meal with a different person.  You certainly don’t want to stay away from home so much that your children and/or pets no longer recognize you.  So, let’s say half of your meals are spent eating with your family–you still have an estimated 390 opportunities for purposeful meal meetings.

NeverEatAloneThe point is, the potential exists for a substantial amount of networking over meals.  No one capitalizes on this concept better than Keith Ferrazzi in his book Never Eat Alone: “I’m constantly looking to include others in whatever I’m doing.  It’s good for them, good for me, and good for everyone to broaden their circle of friends.”  This level of networking increases his productivity and helps him connect with people from different parts of his community.  Ferrazzi believes that his strongest links have been forged at the table.  He has learned how powerful the art of throwing a dinner party can be in creating memories and strengthening relationships.  Something magical and companionable happens when friends break bread together.  Ferrazzi is quick to mention, however, that if we continue to have dinner parties with the same people, our circle will never grow.  His solution is to identify and invite “anchor tenants” to your party.  These are people who are related to your core group but who know different people, have experienced different things, and thus have much to share.  They tend to be the people who have had a positive influence on your friends’ lives.  It’s akin to inviting the CEO to the manager’s table, as Ferrazzi says.  Soon, other executives will want to be there too.

I had the opportunity to experience one of Keith’s networking parties firsthand and the anchor guest that night was the legendary author Gore Vidal.  Providing the entertainment was America’s oldest collegiate a cappella group, the Whiffenpoofs of Yale.  Clearly, not all of us will be able to get Gore Vidal and the Whiffenpoofs at our networking party, but I’m guessing that Keith didn’t have them at his first party either.  However, the strategy is sound, and I encourage you to try out the concept as a way of building your visibility in the community.  Keith has paid close attention to how a meal can most appropriately be leveraged for a business networking opportunity; the primary focus should always be on developing the relationship.  Learning about each other, helping one another with problems, and giving of ourselves–that’s what defines a purposeful meal meeting.

Do you have any stories about purposeful meal meetings or dinner parties where you made memorable, beneficial connections?  If so, I’d love to hear your story–please share your thoughts in the comment forum below. Thanks!