deep

Is Your Network a Mile Wide But an Inch Deep?string(45) "Is Your Network a Mile Wide But an Inch Deep?"

Is your personal network deep or shallow? Chances are, it is a bit of both. A shallow network is where all of the people you meet will start, and where far too many of them will remain. In the course of developing your network, you meet and learn a little about lots of people. However, you don’t go much deeper. You don’t know much more than the superficial things about these people — their names, their jobs, and maybe one or two other small facts about them.

A deep network contains the contacts that you know much more about, and who usually know much more about you. The question is, how strong is the deep part of your personal network? It’s great to have a large network, but if it is a mile wide with tons of people in it with no deep relationships (or very few of them), it will never be powerful.  To maximize the relationship, you want to know as much about that person as possible. You want to find out about their family, their hobbies, their interests, etc.

You need both a wide and a deep network

One of the masters of developing a deep network is entrepreneur, author, and speaker Harvey Mackay. It is truly amazing how much information Harvey asks for — and retains — when he decides you are someone he wants to have in his deep network. When I met him for the first time, I remember having a nice conversation. The second time I had a conversation with him, he started up with the following:

  • So, how are your kids?
  • You’ve got three, right?
  • What’s Ashley doing now?
  • What’s Cassie doing now?
  • And how’s Trey doing?
  • Is he about ready to go to college?

I was flabbergasted. How did he remember all that? The more I spoke to him, the more I realized he must have taken notes. As it turns out, that’s exactly what he does. To help him deepen important relationships faster, he takes careful notes about things important to the people who are important to him. Harvey Mackay carefully catalogs that information and adds to it every time he meets with someone, with things such as children’s and pets’ names, your birthday, the anniversary of your business — tons of information.

Harvey Mackay developed a great method that helps him deepen relationships. To be successful at building a powerful personal network, you need to develop a method that works for you. We live in such a sound-byte society. After a simple, “Hi, good to see you again”, so many people jump right into business without getting to know the other person. That’s too bad because one of the things I’ve found is when you get to know somebody, amazing things happen.

The GAINS Exchange

One of the best ways I’ve ever seen for shallow — or casual — business relationships to deepen is through a tool called the GAINS Exchange. Looking back, I remember the first time I introduced the GAINS Exchange into my business. GAINS stands for “Goals, Accomplishments, Interests, Networks, and Skills”. I wrote these five elements on a paper so that two people who meet for the first time — or who had met only briefly and had a shallow relationship — could take turns learning about each other’s GAINS and writing them down.

Build trust with deep connections

Guess what happened? They had known each other casually for a year in a networking group — and had never done business with each other. Within three months of discussing their GAINS, they began passing referrals to each other. This began because they found out they were both soccer coaches, and that made a deeper connection between them that led to trust. If they had continued with their more “shallow” relationship, they may have never passed a single referral. It’s really fun to see two people at a GAINS Exchange that start out learning about each other on a business level by asking each other the following questions:

  • What do you do for a living?
  • Describe what your business is like?
  • What are you looking to do to grow your business?

Then, one of them shares something unique, like an unusual hobby or an unusual place they dream of traveling to see, and conversation just takes off.

If your network is a mile wide and an inch deep, it will never be very powerful. You need a strong and stable network that is both wide and deep. Like the supporting roots of a huge oak tree, some of your referral relationships need to go deeper. You create deeper relationships by learning as much as you can about other people. You want to find out details about their family, their interests, and their goals. Get to know them a little bit better to learn what is important to them.

Request an Introduction

Request an Introduction to Meet a Big Namestring(42) "Request an Introduction to Meet a Big Name"

If you do not know someone personally and want to reach them, I would not contact them directly. Instead, I would find someone that knows them and I would request an introduction. When you request an introduction to someone well-known or very successful from a trusted third party, it smooths the path to meeting them as you network up.

That is exactly how I met Harvey Mackay, author of “Swim with the Sharks without Being Eaten Alive”. Back in the ’90s, I had not published any best-selling books yet, so very few people knew who I was. Still, I wanted to meet Mr. Mackay to ask him if he would write a section of my upcoming book. I thought he would make a good contributor as he had written about networking before. No matter how many times I tried, I could not get past his assistant without name recognition.

A well-connected driver

I started asking everyone I knew if they knew anyone who might have a connection to Mr. Mackay personally. A year later, I was on a book tour in another state. A BNI member in that city picked me up at the airport. While on the one hour drive to the hotel, he asked me many questions about my book. He attended the book tour event that week and asked if I would like a ride back to the airport the next day. I agreed. On the ride to the airport, he thanked me for all the suggestions I had shared on how to build a powerful personal network. Then he asked, “Is there anything I can do for you?” 

So, I said to him, “I’ve been trying to connect with Harvey Mackay. I have not had any luck getting past his assistant. You wouldn’t happen to know someone that knows Harvey, would you?” He said, “Sure, I know his assistant pretty well. In fact, I have her mobile number”. He went on to explain that he always volunteers to drive visiting authors from the airport because he learns from them during the hour drive. That is why he volunteered to drive me.

Request an Introduction to a gatekeeper

He knows Mr. Mackay’s assistant because he talked to her many times the previous year when he volunteered to drive Harvey Mackay to/from the airport. He wanted to know why to qualify me before he passed it on to his trusted contact. I told him, “I wanted to ask Mackay if he would be willing to contribute to a book I was writing called “Masters of Networking”. Mackay had written a book on networking and I knew he would be a great contributor”. The driver said he would be happy to reach out to Mackay’s assistant and request an introduction to him.

Introduced to Harvey Mackay

Guess who called me the next week? Not the assistant, but Harvey Mackay himself. Mackay is an icon in the business world. I was honored to have a fantastic conversation with him. I learned that he absolutely “walks the talk” when it comes to networking. He took the time to learn about me and my book. My luck changed when he agreed to write a contribution to my book. Over the years, we have talked together on many occasions. He was even a keynote speaker at one of our BNI conventions. We have strengthened our relationship and I consider Harvey a good friend.

I was able to request an introduction to Harvey Mackay because I asked people who I knew and who I believe trusted me. I would ask people who trusted me for the referral. They knew I would not betray their trust. People do not want to give a referral to someone who just wants to sell something to their contacts. It still works for me today.

Successful Networkers Build Deep Relationships–Know Your Contactsstring(71) "Successful Networkers Build Deep Relationships–Know Your Contacts"

If your network is a mile wide and an inch deep, the fact is it will simply never be very powerful.  In this video, I talk about why investing the time and effort into really getting to know your contacts and building deep, trusted relationships with them is key to networking success.

Do you know your contacts’ hobbies? Do you know their family members’ names? If your answer is no, this means you’re not delving beneath the surface with your contacts and you’re not building fruitful relationships–you need to get to know your contacts much better.

Watch this short video now to learn how to build deeper, mutually beneficial relationships by using the GAINS Exchange, get relationship-building success strategies used by international sales expert & keynote speaker Harvey Mackay, and more.

Do you have a method or a tactic for getting to know your contacts better which has really seemed to work for you?  If so, please share it in the comment forum below.  I’m always interested in the tactics that networkers around the world have successfully used to achieve networking success and I’d love to hear your thoughts!

The Fine Line Between Comedy and Competencystring(43) "The Fine Line Between Comedy and Competency"

TR Garland (pictured with me in the photo below) is a friend of mine and co-author of one of my most recent #1 best-selling books called “Building The Ultimate Network.”  He’s also considered a top trainer for the Referral Institute. 

For some time now, we’ve both observed a need to drill down on one of the most important and foundational concepts to networking – The VCP Process®.  Nine months ago, we started a much-anticipated 12-part monthly series of blog posts which addresses this and contains some very timely information for networkers across the globe.  Today, we’re proud to share with you Part 9 of the series.  Enjoy.

THE FINE LINE BETWEEN COMEDY AND COMPETENCY

(Part 9 of 12 of the “Navigating The VCP Process® To Networking” Series)

In Part 1, Part 2, Part 3 , Part 4, and Part 5 of this series, we introduced and re-introduced the concept and steps of The VCP Process® to Networking for our readers through brief anecdotes, relevant comparisons, and sometimes even humorous situations.  For Parts 6 and 7 we even shared with you video trainings from the both of us.

Last month in Part 8, we suggested some behaviors that you can use on a weekly basis to increase the number of referrals you receive.  And, as a result, we got a couple phone calls complimenting us about how last month’s blog post clearly outlined what type of behaviors a successful networker should be practicing on a weekly and monthly basis – and we were asked to provide more.

Exactly three weeks ago, I posted in this very blog about The Ten Commandments of Networking a Mixer.  I’ve been talking about these specific 10 guidelines for years that I recommend people follow when attending Chamber functions, Association meetings, and various business mixers.  I’ve been interviewed on radio and television before and many times I bring up these same 10 guidelines.  And I’m so committed that they should be a part of a successful networker’s toolbox that these same 10 guidelines are taught in-depth in Referral Institute regions all across the globe.

After reading my recent blog post about the Ten Commandments of Networking a Mixer, TR came to me with a smirk on his face and began some mischievous questioning.  He started by mentioning Harvey Mackay’s “take” on the same exact topic.  Now, Harvey is a friend of mine and I’ve even invited him to speak to my networking organization before (of course the audience absolutely loved him).  So, I proceeded to ask TR where he was going with his questioning.

TR replied, “In Chapter 71 [Yes, Harvey’s books have that many chapters] of “Dig Your Well Before You’re Thirsty”, Harvey writes about The Ten Commandments of Networking as wellAnd, according to him, Commandment #2 is:

~I will NOT confuse visibility with credibility – mine or anyone else’s~

Ivan, I believe that’s a pretty powerful guideline that successful networkers should follow.  Why is this Commandment not included in YOUR list?

After a very long pause, I proceeded to explain that it’s okay for different people to have different viewpoints.  And this led into a very productive conversation about how one person’s viewpoint isn’t correct, and one person’s viewpoint isn’t incorrect – they are just different.  And, this leads us to the relevance of the above story into today’s blog post in which we fulfill our blog readers’ request to provide MORE DETAILS on exactly what type of behaviors a successful networker should be practicing on a monthly basis.

In an effort to move their network (or audience) through the VCP Process to Networking®, many business professionals who are members of Strong Contact Networks like BNI meet on a weekly basis.  And, each week they are given an opportunity to say something about themselves or their business – usually about 1 to 2 minutes.  Every week, these professionals each make a choice on which topic, messaging, and subsequent behavior to display or exhibit while they are addressing the entire group or meeting.

Today, we’d like to bring attention to 2 options one could choose from:

  1. Displaying behaviors to be perceived as LIKEABLE
  2. Displaying behaviors to be perceived as COMPETENT

Which is right?  Which is wrong?  Which is right for you?  Which is wrong for you?

These are all good questions to ask and this leads us back to what my response to TR was earlier which is:  One person’s viewpoint isn’t correct, and one person’s viewpoint isn’t incorrect – they are just different.  And, let me add – choose wisely.

Therefore, someone who week in and week out chooses to use their 1 to 2 minutes to display behaviors to encourage people to like them is most certainly entitled to do so.  Some examples of these types of behaviors are:

  • Delivering jokes
  • Performing attention-getting skits
  • Rhyming
  • Reciting a poem

However, if you choose these behaviors we kindly ask that you not lose sight of the goal which is to move your network through the VCP Process® from Visibility to Credibility all the way to Profitability.  And, if people only know you for your jokes, they may surely like you and remember you (i.e. Visibility) but you may risk not ever providing them with enough information that proves you are good at what you do – which ultimately increases your chance of getting referrals from them (i.e. Credibility).

On the other hand, someone who chooses to use their 1 to 2 minutes to display behaviors to impress people and prove they are good at what they do is certainly entitled to do so.  Some examples of these types of behaviors are:

  • Sharing client testimonials
  • Announcing achievements
  • Explaining why they are “better” than their competition

However, if your network only hears sound bites of your successes and don’t ever really get the chance to truly know you as a person (i.e. the likability factor), you may risk alienating yourself as someone only focused on work.  Or worse yet, they may consider you boring.

Therein explains the fine line between comedy and competency that today’s business networkers face.  And, some may even consider it a challenge.   When moving your network through the VCP Process®, it’s recommended that you first get someone to LIKE you through various Visibility behaviors.  But, it cannot stop there.  It’s encouraged that you then commit to displaying various Credibility-building behaviors so that they believe you have the COMPETENCY in your profession to handle their referrals.  Then, you will you increase your chances of consistently pulling your network all the way to Profitability and receiving a steady stream of referrals.

In closing, today’s focus has been simply to expand your thought process on exactly what options you have available to you when it comes to which behaviors you can choose to display to your network on a weekly or monthly basis.  Displaying behaviors that allow you to be perceived as both LIKEABLE and COMPETENT is our recommended solution.  Combine them together and interchange them back and forth when relevant to make sure your network truly likes you and also believes you will take great care of their referrals.  One without the other or used too infrequently may not deliver you the results you expect from your networking efforts.

We thank you for reading today’s post and extend an invitation to be on the lookout for next month’s contribution to this series – Part 10 called “Authenticity is the ‘New’ Audacity.”

Use Your Head Works for Folks Who Use Their Hands, Toostring(54) "Use Your Head Works for Folks Who Use Their Hands, Too"

Yesterday I posted a blog about my friend Harvey Mackay’s new book, Use Your Head to Get Your Foot in the Door: Job Search Secrets No One Else Will Tell You, and I promised that today’s blog would give you a sample of the kind of great content that you’ll find in Harvey’s new book.  So, without further ado, here it is:

Use Your Head Works for Folks Who Use Their Hands, Too

By Harvey Mackay

If you’re out of a job and looking for work, the frustration and disappointment can be overwhelming.  Don’t lose confidence in yourself and who you are.  You’ll never please everyone, but you only have to please a few people to get a good job offer.

While writing Use Your Head to Get Your Foot in the Door, I’ve talked with scores of people who’ve lost their job, many of them managers . . . but many do technical, craft and manual work as well.

You might trim hair, check lab samples, do quality control on an assembly line or stock shelves.  You still need to know how to interview, design a career plan, use the huge job resources of the internet, and master a bucket full of new skills mom and dad never even heard of . . .

  • Trade up your personal network. Still hanging out with your high school crowd?  Especially if many of them are out of a job too, you’re at risk.  Get to know people who are not just in your line of work, but at the front of it.  How do you get them to spend time with you?  Ask them for their valuable career advice . . . and then take it to heart.
  • Get wired . . . smart. People boast about how much time they spend on the internet and how cool their latest iPod apps are.  It’s not how much time you spend with gadgets, it’s what you do after you log on.  Game sites and celebrity gossip won’t land you a job interview.  Chow down trade journals, company websites and business mags . . . nearly all of it is free!
  • Don’t pay for others’ laughs out of your own pocketbook. Dying to upload an outrageous video about you and that party last night?  Remember, firms now routinely check out Facebook and other social websites to see just how much judgment their job candidates have.
  • Do volunteer work. If you can find time to watch Lost or The Vampire Diaries, don’t you have a couple of hours to help out a soup kitchen or the neighborhood community center?  Time and again, people tell me that they meet professionals through volunteering, many of whom are also out of a job, who can help you with your resume . . . or even steer you to companies that might be hiring.
  • Make a plan and work it every day. Set a target of how many business calls you’ll make today.  Commit yourself to a half-hour of reading business websites on the internet.  Learn about the next level of licensing or certification in your trade, and then dig in to add it to your credentials.

To learn more about Harvey and his new book, Use Your Head to Get Your Foot in the Door, visit: www.HarveyMackay.com.

Use Your Head to Get Your Foot in the Doorstring(42) "Use Your Head to Get Your Foot in the Door"

My friend Harvey Mackay, bestselling author of Swim With The Sharks Without Being Eaten Alive, has a new book out called Use Your Head to Get Your Foot in the Door: Job Search Secrets No One Else Will Tell You

In light of the current economy, many people are searching for new jobs, and Harvey is determined to empower people to land jobs that they love and change the job market.  Harvey is a huge proponent of the idea that if you do what you love, you’ll never work a day in your life. He also knows that the process of getting a job is a job in itself.  Use Your Head to Get Your Foot in the Door is the ultimate career resource book, and it guides you through the job search/career advancement process from A to Z.  Actually, I heard Larry King say recently that he believes it’s the most important book out right now.

I’ve always respected Harvey’s sales and networking tips and advice, and I think this book is a crucial resource for anyone who is embarking on a job search or planning for career advancement.

If you want to find out how to use state-of the-art researching skills and networking strategies, create a daily recovery program and job-search plan, and learn the best questions to ask in interviews and how to get the job, Click here or visit www.HarveyMackay.com to learn more about the book.  You’ll also get access to great tips and ideas that are only available on Harvey’s website.

Come back tomorrow to read a blog containing a sample of the kind of content you’ll find in Harvey’s book!