GAINS Profile Archives - Dr. Ivan Misner®
deep

Is Your Network a Mile Wide But an Inch Deep?

Is your personal network deep or shallow? Chances are, it is a bit of both. A shallow network is where all of the people you meet will start, and where far too many of them will remain. In the course of developing your network, you meet and learn a little about lots of people. However, you don’t go much deeper. You don’t know much more than the superficial things about these people — their names, their jobs, and maybe one or two other small facts about them.

A deep network contains the contacts that you know much more about, and who usually know much more about you. The question is, how strong is the deep part of your personal network? It’s great to have a large network, but if it is a mile wide with tons of people in it with no deep relationships (or very few of them), it will never be powerful.  To maximize the relationship, you want to know as much about that person as possible. You want to find out about their family, their hobbies, their interests, etc.

You need both a wide and a deep network

One of the masters of developing a deep network is entrepreneur, author, and speaker Harvey Mackay. It is truly amazing how much information Harvey asks for — and retains — when he decides you are someone he wants to have in his deep network. When I met him for the first time, I remember having a nice conversation. The second time I had a conversation with him, he started up with the following:

  • So, how are your kids?
  • You’ve got three, right?
  • What’s Ashley doing now?
  • What’s Cassie doing now?
  • And how’s Trey doing?
  • Is he about ready to go to college?

I was flabbergasted. How did he remember all that? The more I spoke to him, the more I realized he must have taken notes. As it turns out, that’s exactly what he does. To help him deepen important relationships faster, he takes careful notes about things important to the people who are important to him. Harvey Mackay carefully catalogs that information and adds to it every time he meets with someone, with things such as children’s and pets’ names, your birthday, the anniversary of your business — tons of information.

Harvey Mackay developed a great method that helps him deepen relationships. To be successful at building a powerful personal network, you need to develop a method that works for you. We live in such a sound-byte society. After a simple, “Hi, good to see you again”, so many people jump right into business without getting to know the other person. That’s too bad because one of the things I’ve found is when you get to know somebody, amazing things happen.

The GAINS Exchange

One of the best ways I’ve ever seen for shallow — or casual — business relationships to deepen is through a tool called the GAINS Exchange. Looking back, I remember the first time I introduced the GAINS Exchange into my business. GAINS stands for “Goals, Accomplishments, Interests, Networks, and Skills”. I wrote these five elements on a paper so that two people who meet for the first time — or who had met only briefly and had a shallow relationship — could take turns learning about each other’s GAINS and writing them down.

Build trust with deep connections

Guess what happened? They had known each other casually for a year in a networking group — and had never done business with each other. Within three months of discussing their GAINS, they began passing referrals to each other. This began because they found out they were both soccer coaches, and that made a deeper connection between them that led to trust. If they had continued with their more “shallow” relationship, they may have never passed a single referral. It’s really fun to see two people at a GAINS Exchange that start out learning about each other on a business level by asking each other the following questions:

  • What do you do for a living?
  • Describe what your business is like?
  • What are you looking to do to grow your business?

Then, one of them shares something unique, like an unusual hobby or an unusual place they dream of traveling to see, and conversation just takes off.

If your network is a mile wide and an inch deep, it will never be very powerful. You need a strong and stable network that is both wide and deep. Like the supporting roots of a huge oak tree, some of your referral relationships need to go deeper. You create deeper relationships by learning as much as you can about other people. You want to find out details about their family, their interests, and their goals. Get to know them a little bit better to learn what is important to them.

favorite places

Thoughts About My Favorite Places Take Flight Like Birds

Recently, Beth and I were sitting on our balcony at our Beach Condo in Galveston, Texas talking about where our favorite places are on the planet. Beth pulled out her phone and thought people may like to know where my favorite places are to go in the world. This is a question people do ask us because we travel a lot. On one airline alone, I have flown over 2.3 million miles.

Beth videotaped me answering the question. “Where is my favorite place in the world?”  Below is the video of the conversation I had with Beth.  I think people might find it interesting. Consider this as part of my G.A.I.N.S. exchange as I share my “interests” with you.

The things you enjoy doing and the places you enjoy going can help you connect with others because people are more willing to spend time with those who share their interests. Knowing other people’s interests makes it easier for you to help them in some way. Therefore, let them know your interests as well. If you and your contact share many of the same interests, it will strengthen your relationship. 

Where are my favorite places in the world?

You can watch the video above to learn where my ultimate favorite place in the world is located. You might be surprised by my answer. Here are a few other favorite places on our list:

  • Galveston: Relaxing at our beach condo. Now and then, the local birds take flight, rise up, and soar above our heads.
  • India: We have a lot of members in India and I enjoy visiting with them.
  • Necker Island: We enjoy spending time with Richard Branson on his private island.
  • Paris: We enjoyed the two months we spent in France for our 25th wedding anniversary.
  • South Africa: We did an amazing safari together at Camp Jabulani.
  • Sydney Australia: Beth loves Sydney. It is one of her favorite places, but not her number one place. Can you guess where Beth’s ultimate favorite place is? Listen to the video for her answer.
  • The Great Barrier Reef: We explored it from a small ship.

COVID-19 has changed our travel life. We look forward to the days when we can travel the world again. Visiting these favorite places we mentioned, and also exploring new places we have never been to before. By sharing this video, we know we will receive many invitations to go visit and revisit many places all across the world.

Therefore, I suggest that you add this question about your favorite places when discussing your “interests” as part of your G.A.I.N.S. exchange. Download a copy of the GAINS exchange profile form. People will get to know you better when you share your favorite places in the world during your one-to-one meetings. Please share below in the comments your favorite places in the world too.

gains profile

Your Network Should be Both Wide and Deep

If your network is a mile wide and an inch deep, it will never be very powerful. You need a strong and stable network that is both wide and deep. Like the supporting roots of a huge oak tree, some of your referral relationships need to go deeper. You create deeper relationships by learning as much as you can about other people. You want to find out details about their family, their interests, and their goals. Get to know them a little bit better.

I think the absolute master at this is definitely Harvey Mackay, a speaker, and best-selling motivational author. The first time I spoke to Harvey on the phone, he must have been taking notes about everything I said. The second time I had a conversation with him, Harvey surprised me by asking, “So, how are your kids? You’ve got three, right? What are Ashley and Cassie doing now? And how’s Trey doing—is he about ready to go to college?”

I was thinking, “Wow! How did you remember all that?” The more I spoke to Harvey, the more I became convinced that he had a system for keeping track of the important details of the people in his network.

Now when I talk to him, I know what he’s doing, and I love it! I’m impressed by Harvey’s system because it takes work. He has a database of the people in his network, and he does some research before calling anyone. And he’s continually adding and updating the information—your pets’ names, your children’s names, your birthday, and the anniversary of your company startup. Harvey sets himself apart by putting in an effort to honor people by remembering what’s important to them. It’s hard not to be impressed by that.

That’s what I mean by going deep with your relationships. Are there other ways to do this? Certainly, but I think Harvey Mackay’s system is excellent. We live in this sound-bite society in which most people want to get right down to business without getting to know the other person. What I’ve found is when you really get to know somebody, amazing things happen.

Here’s a good example of this. In our BNI groups, we introduced a tool called the GAINS profile—it stands for “Goals, Accomplishments, Interests, Networks, and Skills.” We tested it on a small group of people to see if it would work. Each person filled it out for themselves, listing their goals, accomplishments, interests, networks, and skills—both personal and professional. Two guys in our test group didn’t want to fill out their GAINS profiles. “This is just silly,” they complained.

I said, “That’s why we’re testing this tool with you guys before we roll it out. If it doesn’t work, then tell us. But you have to try it first.”

So these two skeptical guys had a conversation and shared their goals, accomplishments, interests, networks, and skills with each other. During the process, they discovered that they were both coaches for their sons’ soccer teams. Oh, all of a sudden, these guys were best friends! They talked about soccer and shared plays with each other. They even ended up scouting out the competition for one another’s teams. And guess what happened? These guys had known each other for a year but never did business with each other. Within three months of the GAINS exercise, they were passing quality referrals to each other. The change happened because they found out they were both soccer coaches and that game connected. That connection built trust, which turned into business.

Connecting over a nonbusiness interest endears you to the other person. Now you’re not just some salesperson to them—you’re a friend.

You pay a compliment to people when you show that you understand what’s important to them. Make it an aim of yours to learn at least one goal or personal interest someone has outside of their business.

Using the G.A.I.N.S. Exchange to Connect More Effectively

Sometimes one of the most difficult parts of networking is getting the conversation started and really engaging people so they are genuinely interested in talking and networking with you.

In this short video, Penny Georgevich explains how to effectively connect with people by using the G.A.I.N.S. (Goals, Accomplishments, Interests, Networks, Skills) Exchange (also referred to as the G.A.I.N.S. Profile)–particularly when it comes to the are of “Interests.”

If you’ve used the G.A.I.N.S. Exchange as a tactic when networking, please share your experience with it in the comments section–how effective did you find it to be?

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