We Can All Count on Changestring(26) "We Can All Count on Change"

Life and business are always changing. In fact, the one thing that we can all count on is change. Sometimes businesspeople are frustrated and angry with changes in their industry, or even in their community. Professionals who are part of a larger organization or company may be upset or confused by changes that are a natural part of the business cycle.

I would like to share some thoughts about this with you.

First, we usually don’t see behind the scenes. There is always another side to the story, and there are typically more facts and information than we are aware of that went into the decisions which resulted in the changes.

Some people say that they liked things the way they were. They say it before they have fully explored or tried the changes, often forgetting that “the way things were” was once something new, something that was also a change at one time.

Belief

Second, we must have belief. We have to believe in what we can do to help more people – more people in our local communities, and more people that we are connected to through our company or organization. 

John C. Maxwell says that leaders always put other people first. When we focus on our mission and our goal to help others with our products and services, we become successful leaders.

As leaders, it is imperative that we believe in the processes that we work within. We have to believe in what we do so that others can see and feel that belief… so they can be inspired by it. Inspired people motivate themselves and they also encourage others to perform at their highest potential, sharing their excitement and energy in their contributions to their work and throughout their lives.

Status Quo will Go

I understand that people like the contentment and the comfort that they feel with a successful status quo. However, a successful status quo is the present, which is built upon a strong past. A comfortable present right now does not mean that the present we experience next week or next year will be exactly the same. The changes that today brings can contribute to our future success.

We all know this at some level, and if we think about it, our daily lives are full of yesteryears’ changes that we now embrace. The telegram, telephone, pager, and the 2-pound mobile phone all were the status quo of their day, and now the majority of us rely on our smart phone, which itself was a major change and disruption to the industry.

Whether we like it or not, the future involves change. Today’s status quo will go, and the change will happen. We can choose to resist it or to embrace it. 

We can all count on change in our lives.
Consider this: Is complaining about a change that is already in place going to help your customers and clients? Is it going to help you achieve greater success? My advice is focus on your own company, your team, your department, your own actions. You’ll do well if you do that.

Who's In Your Room

Who’s in Your Room?string(25) "Who’s in Your Room?"

I’m really excited about the upcoming release of my latest book, “Who’s in Your Room?” in December. It is my 23rd book and I believe it will have the biggest impact on people’s lives than any other book I’ve done. This is the public version of the book and is vastly different than the BNI version.

What if you had to live your life in one room?  Whoever you want to interact with in life is in that room.  There is only one door.  It is a one-way door.  Whoever is in your room, stays in your room forever.  Whoever comes into your room impacts your life directly in many ways.  If you knew that this person would be in your room forever, would you have let that person in your room?

We design the room we live in, along with the people who are in it.  We can do that consciously, or we can do that by happenchance.  The choice is ours.  Understanding this idea now, who are we going to let in our room from this point on?

What do you think about the concept of “Who’s in Your Room?”  Knowing this concept now – what would you do differently in the future?  I’d love to hear your thoughts.

To preorder the book, please use this link:

https://tinyurl.com/WhosInYourRoom

What’s in the Way Becomes the Way

What’s in the Way Becomes the Waystring(35) "What’s in the Way Becomes the Way"

When I was a child, my teachers all had the same complaint: “Ivan talks too much.” What my teachers saw as a problem ended up being an advantage. My job is to talk to people, and I am paid well to “talk too much”. I was able to take what was in the way and turn it around. It now becomes the way.

My teachers felt that it was a problem for me in school. My mother, on the other hand, didn’t give me too much grief on the subject. While the teachers generally thought it was a roadblock to my learning, I think they may have been wrong on that. What my teachers saw as a problem ended up cutting an incredible passion: I love to talk.

The secret here is to take the thing that’s in the way and channel your efforts in a manner that makes that problem part of the solution.

Please watch this video:

In 1985, I had a massive thing in his way. I had lost a client and could hardly manage to pay the mortgage, so I started a referral group to help myself and my friends generate more referrals in a structured way. That group became BNI, bringing success not just to me, but to thousands of business owners around the world.

Successful people know how to focus on a roadblock and turn it into an overpass. I think the secret here for anyone is to take the thing that is in the way and channel your efforts in a way that makes the problem part of the solution. What are your achievements?

To learn more, listen to BNI Podcast #564

Episode 564: What’s in the Way Becomes the Way

What’s been in your way that you’ve turned into an advantage? If something is in your way now, how do you plan to channel it? Share your experiences in the comments.

EMAIL SIGNATURE

Include a P.S. In Your Email Signaturestring(38) "Include a P.S. In Your Email Signature"

In our latest book, Networking Like a Pro 2nd Edition, Brian Hilliard, the co-author of our book discusses making a brief addition—a P.S. message—to your email signature. It is easy but is not used very often. At the end of your automated signature, include something like this:

P.S. A great referral for me would be someone who brings in speakers for their organization. If you know someone who needs a speaker in the areas of Marketing, Mindset, and Personal Achievement, I’d appreciate it if you mention my name. Thanks!

A message very similar to that goes out on all of the emails from Brian Hilliard. The number of referrals those simple words generate is surprising.

If you really want to kick it up a notch, then consider changing your message every two or three months. This can be especially useful for people who work in industries that are seasonal. In March, you’re asking for one type of referral, and then in June, you’re mentioning a different one. Furthermore, this helps keep your message fresh and gets people to pay attention to your email signature!

Referrals do not happen overnight. Referrals take a great deal of time and thought. It takes a good bit of energy put toward deepening the relationships of those around you. When you get organized and structure your referral-generating activities into a formalized strategy like we outlined above, you will absolutely find an increase in referral-based business. Good luck!

Never, Never, Never Give Upstring(27) "Never, Never, Never Give Up"

As part of a commencement speech, Winston Churchill is believed to have once said, “Never, never, never give up!”

I love this quote-however, the left side of my brain says that when it comes to business, that’s just not logical. You must know when the time is to give up. Fortunately, my right brain often wins the battle on this issue. You see, I may not be smartest or most successful person in the room, but I am almost always the most determined.

I believe that if you have great information and feel confident in your vision and your goals, then you need to be a “dog with a bone” in your focus and never give up. I have applied that approach throughout most of my life.

In 1992, I completed the manuscript for The World’s Best Known Marketing Secret; over an 18-month period, I sent my manuscript to 45 publishers all over North America. It’s difficult enough to write a book-but to then send it out and hope someone else sees its potential the way you do, is even more difficult. I sent it out to 45 publishers and received 44 rejections–until number 45 came along. I was that dog with a bone; I was not going to give up until someone gave me a chance. In 1994, the book was published and since then, its been through four editions, translated in more than 10 languages and sold more than 200,000 copies.  44-rejections

A few months ago, I was going through some old files and I found the records I kept of everyone I submitted to, and it made me remember the determination I felt. Had I given up on number 44, I may have never become a best-selling author in multiple markets around the world. That, and many other experiences I’ve had over my lifetime, have led me to believe that if you are confident in what you are doing-never give up. Never, never, never give up.

 

 

The printed copy of World’s Best Known Marketing Secret can be found here.

The audio version (yes – we have it as an audio book!) can be found here.

Remembering Namesstring(17) "Remembering Names"

When networking, it’s important to remember the basics of interpersonal communication–making eye contact, listening more than you speak, and of course, actually remembering people’s names.

Yeah, I’d say remembering someone’s name is high up in the list of mannerisms that will impress others in networking. It shows you pay attention to detail, you listen well and are interested in the person, not just their business.

It can be challenging to remember names, especially if you’re an avid networker. Years ago, I was told about a four-step process that will ensure you never forget your manners–and it actually works!

1. Repetition is key. When you are introduced to someone new, ask for their business card and read it carefully. Then, read the name on the card and ask them to repeat it; it will help lock the face with the name. “Hi! It’s great to meet you, Betsy Smith. It’s pronounced Betsy, yes?”

2. Use their name in conversation. When you begin a conversation, listen to what they are saying and respond by using their name; “Wow, Betsy, that sounds like an incredible opportunity! I’d love to sit down with you over lunch and talk more.” ID-10046846

3. Connect them with others and use their name in the introduction. You are networking after all, so it’s important to connect others if you can. Whe introducing two people, use their names when they first meet. “Joe, I’d like you to meet Betsy. Betsy is a realtor who just landed a big contract with the city. I bet you two would have a lot to talk about!”

4. Dedicate it to memory. Once you’ve left the networking event and you’re back at home or work, take out the business card and try and remember what that person looked like and what they were doing and saying. Maybe even send them a quick “nice to meet you” email to help you remember the conversation you had.

The next time your at a networking event, try to use these devices and see if it helps. If you can remember the devices, that is.

 

The Path to Business Leadershipstring(31) "The Path to Business Leadership"

If you’re a business owner or entrepreneur, you know how challenging it can be to find the path towards leadership that works for you. With all the information available to us online, leadership styles are a dime a dozen and no one has the time or resources to try every style. Getting back to the basics is important, and understanding how those basics can improve your business is even more vital. Being a leader doesn’t have to be complicated! You’ve heard of the KISS acronym, right? Keep It Simple…well, it’s not the nicest acronym, so I won’t finish. But you know where I’m going.

If you find yourself wondering how to become a leader in business, follow these four steps:

1. Focus on solutions, not problems

2. Collaborate with your team

3. Be a culture champion

4. Care about the success of others–REALLY care!

Finally, leadership is about accomplishing more than people thought possible. In your business, what are your wildest dreams? What’s your ultimate goal? Never lose that idea and constantly be working towards it.

Watch the video below to hear more about the four steps towards becoming a business leader, and leave me a comment on what YOU think makes a leader.

 

Lifelong Learning: Lessons in Leadershipstring(40) "Lifelong Learning: Lessons in Leadership"

 

As many of you know, I was given the fantastic opportunity to spend a few days with John Maxwell at his Leadership Conference in Orlando Florida last week. (You can read my initial reaction to winning the Leadership award here.)

KF9A4439_ss

John shared a story that I thought was a great networking lesson, and it’s something I want to share with all of you.

He began his story when he was a very young pastor in the 1970s. He wanted to learn and grow in his field and he decided that he would try to interview ten of the most successful pastors from across the country. Being a thoughtful man, John realized that their time was valuable and he wanted to pay for it-but at the time, he only made $4,200 a year in salary.

John reached out to the ten pastors he wanted to seek advice from and offered them $100 each for less than an hour of their time to help mentor him in his journey. $100 each doesn’t sound like a lot of money, but multiplied by ten people that equaled almost one quarter of his annual income! But John felt that it was important to show them that he didn’t want something for nothing and would truly value their mentorship.

He went on to explain that only two people took him up on his request. He met with the two pastors, asked his questions, and received great information and took copious notes. Before he left each of them, he asked if they knew any of the eight remaining people on his list. He needed a referral!

Both of them knew many of the remaining pastors, so John asked if they would be kind enough to call some of the other eight and make a personal introduction. Both men happily did so. After a short time, John was able to meet with all ten pastors because of the introductions that these two pastors made.

John obtained fantastic insights which enabled him to achieve many of his goals as a young man, and he did it through referral networking.

There were many lessons to be learned in this story, but here’s some of the ones that I got out of it:

  1. Don’t expect something for nothing. Asking for favors from people you don’t know, just doesn’t work well.
  2. Be prepared. Have well-thought out questions.
  3. Take notes and follow the advice.
  4. Most importantly, he asked these individuals if they felt this was worth their time. It was only after they said yes, that he asked for an introduction to the rest of the people on the list.

This last one is an important example of the referral process. He showed up prepared, stuck to the time he promised, did a good job and THEN asked for a laser specific referral if, and only if, they felt that the meeting was worth their time. John was successful because he knew how to be a professional, make a good impression, and then, and only then, ask for the referral.

Great story John.

 

The TRUE Definition of Networkingstring(33) "The TRUE Definition of Networking"

What is the true definition of business networking? I’m going to give it to you straight.

Networking is the process of developing and activating your relationships to increase your business, enhance your knowledge and expand your sphere of influence. Sounds simple, doesn’t it?

Notice that the key word here is relationships. Successful networking of any kind starts with the genuine desire to build relationships for the purpose of giving and receiving business. If you are only networking to gain and not to give, you’ll never be successful.

Remember-networking is more about FARMING than it is about HUNTING. It’s about cultivating relationships and taking the time and energy to help them grow and flourish. A good farmer knows when to tend to his crop and when to harvest it; if you over pick, you’ll be left with nothing. But if you continue to care for and maintain your crop, it’ll grown abundantly.

Watch the video below to hear more details about the true meaning of business networking.

This video is hosted by the Entrepreneur.com YouTube Channel, Networking for Success.

 

It’s actually NOT about who you knowstring(42) "It’s actually NOT about who you know"

When it comes to networking, the old adage goes, “It’s not what you know, but who you know.” We’ve all heard it and we’ve probably all said it.

But I’m here to tell you it’s NOT about who or what you know, but about how well you know each other!

Networking can become a shallow game if you treat relationships like chess pieces, using them for you own best advantage. Instead, if you approach networking from a personal angle with a genuine desire to get to know others, you’ll have far greater success. But how can you deepen your existing relationships with people to get to the point where they’d be willing to help or refer you in the future?

1. Give them a personal call. I know, I know–calling someone on the phone is so dated. But hear me out. Sending an email or a text message won’t get you the same results as actually making the effort to pick up the phone and call someone. Set up a 1-2-1 meeting and DO NOT try to sell them. Set up this meeting to deepen the connection and start to build a professional relationship.  ID-100209414

2. Make personal calls to all the people who have helped or referred you business to you in the past. Ask them how things are going. Try and learn more about their current activities so you can help in some way.

3. Put together a “touch-point list” of fifty people you’d like to stay in touch with this year. Include anyone who has sent business your way in the past twelve months as well as any other prospects you’ve connected with recently. Send them cards on the next holiday, connect with them on social media, and stay connected in any other way you believe they are most interested in.

4. Two weeks after you’ve connected with them (from step 4) call them and see what’s going on. if they’re past clients or people you’ve talked to before, now is the perfect time to ask for a referral. If they’re prospects, perhaps you can set up an appointment to have coffee and find out if their plans might include using your services.

love

Why Steve Farber Believes in Love (in Business)string(47) "Why Steve Farber Believes in Love (in Business)"

The notion of love is too touchy-feely for many of us, especially when it comes to business.

But my friend and fellow Transformational Leadership Council Member, Steve Farber, doesn’t think so. Steve is one of the most renowned leadership speakers in the industry. When we were in Napa Valley together last week, he talked to me about making love a part of your every day mantra as a business owner.

“If the customer loves you, you can blow up their building and they’ll say ‘Eh–accidents happen,'” Steve said (OK, so that might be a bit extreme. But you get what he’s trying to say.)

Steve goes on to say that it’s more than just the forgiveness factor that makes it worth having a loving relationship with your customers.

“Love is what leads to customer loyalty,” he said. “it’s what leads to word-of-mouth and growing your organization.”

I think this advice is spot on. If your customer relationships are held in as high regard as the service you provide, you can only benefit. Customers want to love you-they want to trust and believe in you, which are foundational building blocks of love. Focus on building those blocks with the goal of creating loving, loyal customer relationships, and you’ll create a strong reputation that will hold up in the business community.

 

 

 

Decisions Aren’t Always Easystring(34) "Decisions Aren’t Always Easy"

I’ve been a member of the Transformational Leadership Council for the last 12 years.  It is a group of innovative and out-of-the-box leaders that meet twice a year from all around the world, and last week we met in Napa Valley, California.  I use this time to expand my mind, brainstorm new content for my blog and articles and most of, all learn from the incredible teachers around me.

One of the topics that really got my attention was the idea of “decision fatigue.”   

In decision making and social psychology, decision fatigue refers to the exhaustion that sets in when someone is presented with the need to make one decision after another, back to back, over and over again.  This can play out in several ways–for example, it can be as simple as going to a grocery store and being confronted with one bad choice for food after another. By the time you are checking out, your willpower becomes weak and you buy that candy on the way out of the check stand (that’s why they have it there!)

Photo courtesy of stockimages at FreeDigitalPhotos.net

Photo courtesy of stockimages at FreeDigitalPhotos.net

 It can also be related to a very long day of making many decisions. If you’re making tough calls all day long, the quality of the decisions will drastically diminish by days end.  Or it might play out over a very long period of time (weeks, months, or years) where you are confronted with one challenging decision after another.  Over an extended period of time, you feel exhausted and drained from having to make so many decisions about so many different issues that it is easy to experience “burnout” as a result.

In running a global organization with an incredible amount of competing demands, this last consideration really rang true for me.  I often felt that the serious nature of the ongoing decisions that needed to be made, could create a massive amount of long-term stress for me. One way I combated this stress was to schedule dedicated “mental health days” to reset my mindset and get in a better place.  

I spoke about this several years ago in my blog here. 

Decision fatigue is a real condition.  What, if anything, do you do to combat this feeling in your life?

1 2 3 7