How to Get People to Refer Business to Youstring(42) "How to Get People to Refer Business to You"

Over the years, I’ve run into countless people who believe that joining groups and organizations and becoming active by volunteering, taking on responsibilities and working side-by-side with other people on a common goal will cause people to get to know them and refer business to them.  However, this is not how things work.

(Image courtesy of stockimages / FreeDigitalPhotos.net)

(Image courtesy of stockimages / FreeDigitalPhotos.net)

Granted, it’s easy to think that if you rub elbows with someone long enough he or she will spontaneously start sending you business opportunities. But that’s really nothing more than an entitlement mentality.

Getting referrals usually takes three things: visibility, credibility and profitability.  Ordinary participation in an organization, even a strong-contact referral group, will get you visibility and perhaps some credibility; it won’t automatically get you profitability.  That takes a much more focused approach, along with some explicit talk about the kinds of referrals you want.

By nature, referral relationships are rewarding and valuable when they are created purposefully and by design. If you are assuming that the idea of giving you referrals is going to pop into someone’s head spontaneously if you hang around long enough, you are definitely misunderstanding what a referral relationship is supposed to be.

Woody Allen once said that “90 percent of success is just showing up,” but he wasn’t talking about referral marketing.  “Just showing up” will get you a seat at the table, but you have to pass the food to others and snag your own steak whenever it comes around.  It’s not “netsit” or “neteat“–it’s network!”  If you want to build your business through referrals, you have to learn how to deliberately work the networks to which you belong.

You see, participating in a group is one thing; performing is another.  To get referrals, you have to perform.  If you don’t perform–talk specifics about your business, your specialties and your ideal referral, and refer business to others in your group–how are they going to know what you do and what you need?  You have to take specific actions to let people know how they can refer business to you.  Being a good citizen is the right thing to do, but it’s not enough to get you the referrals you need to run your business by word-of-mouth marketing–you need to actively feed and water your referral relationships, so to speak, in order to significantly grow your business through referrals.

So, what specific actions can you take this week to let people know how to refer business to you?  I’d love to hear your ideas–please share them in the comment forum below.  Thanks!

The #1 Tip for Hitting the Target with Marketingstring(48) "The #1 Tip for Hitting the Target with Marketing"

Marketing isn’t something I was always confident about.  When I first started out in business, my degrees were in Political Science and Organizational Behavior.  I had very little marketing experience until I went to work for a transportation company in Southern California and, within a two week span, went from a role in purchasing to a significant role in marketing–a huge change that was an even bigger learning experience.

My marketing experience was trial by fire and reading.  I just started reading books on marketing and learned as I went, and it was that experience that gave me enough knowledge to do some marketing on my own when I later set out as a business consultant.

 

Marketing Target

Image courtesy of nokhoog_buchachon / FreeDigitalPhotos.net

If somebody had asked me when I was 25 where I saw myself career wise in thirty years, I would have had no clue that my career would be all about marketing . . . that I would be the Chairman of the world’s largest referral marketing organization.  Sometimes we go places in life we never expected to go but I wouldn’t change a thing about the career path I chose.  I am passionate about helping people grow their businesses and achieve great success through effective referral marketing and after spending over two decades devoted to this work; I really enjoy knowing that the work I do allows me to pass on the marketing knowledge and experience I’ve attained in order to benefit to others.

I was recently asked what my top marketing tip would be and I think it’s really all about building the brand–either the brand of the company or of the individual, depending on the kind of business that you’re in.  Name recognition–that’s the biggest challenge, especially for small companies.  It’s not the same for everybody because every business is a little different and people’s skill sets are different.  For me, in my business, brand building has largely been about writing.  Before the internet I was trying to get articles in newspapers and magazines.  Now it’s much, much easier.  In this age of blogs and social media, even small companies have a global reach.  The problem is all the white noise that’s out there: with so many people wanting a piece of the action you have to be able to stand out.  So, for me, the top marketing tip would be to write, write, write.  Become an expert in your field so people want to follow you because when they follow you, they’re more likely to do business with you.

 

I’d love to hear how you’re making your mark with marketing–what is your top marketing tip for the other business owners out there reading this blog?

Free Monthly ‘Networking Cafe’ Webinar–You’re Invited!string(78) "Free Monthly ‘Networking Cafe’ Webinar–You’re Invited!"

In this video, filmed at a recent networking conference in Nashville, TN, I talk to my good friend and partner in the Referral Institute®, Eddie Esposito, about the monthly Networking Cafe webinars we offer to the public.  These FREE monthly webinars offer invaluable information about how to grow business through networking and referral marketing and we often have guests on the webinar who are experts at helping people achieve business success.  Past guests include Jack Canfield, Michael Gerber, and Susan RoAne, among others.

These “Networking Cafe” webinars take place on the last Friday of each month and all you need to do to find out how to participate (we welcome you to ask questions during the webinar) for free is to visit the following link: http://referralinstitute.com/index.php/en-us/networking-cafe.

Thanks so much for watching this video and I really hope to interact with you on one of the upcoming webinars in the near future.  Also, if you have any suggestions for topics which you would love to have addressed on a future webinar, by all means, please leave your topic suggestions in the comment forum below–I’m  more than happy to address all valuable and relevant topics.  Thanks!

9 Questions to Help You Start Gaining Visibility through Volunteeringstring(69) "9 Questions to Help You Start Gaining Visibility through Volunteering"

One of the first steps toward networking your business is to become more visible in the community. Remember that people need to know you, like you and trust you in order to refer you. Volunteering can position you to meet key people in your community. It connects you with people who share your passion. It gives you opportunities to demonstrate your talents, skills and integrity, as well as your ability to follow up and do what you say you are going to do. It instantly expands the depth and breadth of your network.

 

People who volunteer demonstrate their commitment to a cause without concern for personal gain. Thus, you should be volunteering with organizations or causes for which you hold genuine interest and concern. If administrators or other volunteers perceive that you are in it primarily for your own gain, your visibility will work against you, and you will undermine your own goals.

Volunteering is not a recreational activity; it’s a serious commitment to help fulfill a need. To find an organization or cause that aligns with your interests, you need to approach volunteerism with a healthy level of thought and strategy.

Start by asking yourself the nine questions below.

1. What do you enjoy doing for yourself in your spare time?

2. What hobbies do you enjoy?

3. What sports do you know well enough to teach?

4. What brings you joy and satisfaction?

5. What social, political or health issue are you passionate about because it relates to you, your family or your friends?

6. Based on the answers to the first five questions, what are three organizations that you can identify that appeal to you? (Examples: youth leagues, libraries, clubs, activist groups, church groups, homeless shelters) Choose the one that most appeals to you, and research the group online and in the community.

7. Now that you’ve researched this group, will it give you an opportunity to meet one of your professional or personal goals? If so, visit the group to “try it on.”

8. Now that you’ve visited this group, do you still want to make a final commitment of your time?

9. Are other group members satisfied with the organization? (To learn this, identify three members of the group to interview in order to assess their satisfaction with the organization. Consider choosing a new member, a two- to three-year member, and a seasoned five- to six-year member to interview.)

Once you’ve done the research required to satisfactorily answer these nine questions, join a group and begin to volunteer for visibility’s sake. Look for leadership roles that will demonstrate your strengths, talents and skills. In other words, volunteer and become visible. It’s a great way to build your personal network.

Are you already an active volunteer?  If so, what organization do you volunteer for and how has it helped you gain visibility within your community?  I’d love to hear about your experiences so please share your thoughts in the comment forum below.  Thanks!

 

Facts + Stories = Powerful Messagesstring(35) "Facts + Stories = Powerful Messages"

In this video, I talk to Ireland-based business networking expert Sandra Hart about the importance of embedding the facts about your business within the form of a story.

When you’re networking or advertising for your business, the most powerful way to present your message is to use a story to ensure your message is heard.  Facts by themselves are, for the most part, simply not memorable to most people.  If you are a banker and you tell people that you specialize in offering low-interest home loans, people may remember that your bank offers loans, but whether or not they remember what kind of loans you specialize in is left to chance.  However, if instead of simply stating that you specialize in low-interest home loans, you tell a story about how you helped a young family of four to overcome their financial struggles by granting them a low-interest home loan, and how this enabled them to purchase their dream home in the sought after Sunny Pines community, you can bet people are going to remember you when they run across someone looking for a home loan.

Remember, facts only tell but stories sell . . . why is this?  Because people don’t emotionally connect to facts.  People emotionally connect to stories and this is what makes stories memorable.

What is an example of a memorable story you could tell about your business that would powerfully present a fact (or several facts) about the products/benefits/services your business offers?  Please share your story in the comment forum below.  Thanks!

Are You on the Right Track with Career Networking?string(50) "Are You on the Right Track with Career Networking?"

Despite what a lot of people might think, there are actually many more similarities between business networking and career networking.  In this short video, I point out some of the key similarities between these two types of networking and explain the ideal time for people to start thinking about their career needs and making efforts toward career networking.

Watch the video now to learn the five magic words that can completely change the dynamic of potentially challenging conversations and open the way to form important, lasting connections and beneficial relationships in your networking efforts and throughout your career.

Also, if you have a story about how you have used basic networking skills within your job, before you were looking for a job, or as you were starting a job, I’d really love to hear from you.  Please share your story in the comment forum below and be sure to submit your story at www.SubmitYourNetworkingStory.comWhen you submit your story via SubmitYourNetworkingStory.com, it will be considered for inclusion in the upcoming networking book I’m writing with Jack Canfield and Gautam Ganglani.  Thanks in advance for your participation–I’m looking forward to reading your stories!

How to Get an Edge and Stand out in the Networking Worldstring(56) "How to Get an Edge and Stand out in the Networking World"

To some businesspeople, networking is something to try when they’re hurting for business.  However, networking is actually a primary strategy for generating business relationships that lead to more referrals.  When done correctly, networking is a proactive strategy for business growth, not a reaction to slow business.

I think the most important single idea in networking is to do what others don’t Doing what others don’t gives you an edge.  It can position you head and shoulders above your competition.  It helps you stand out in a positive way and, when you do, people are attracted to you and your business, and your success grows stronger, deeper and more durable.

 

So go beyond the norm. Take the time to gather information for improving your business by getting straightforward feedback from people.  This will help you identify your business’s strengths and weaknesses so you can take corrective action.  Some more ideas that most people don’t take the time or effort to implement are:

  •  Adopt the attitude of a host at networking mixers
  • Use your influence and professional status to help members of your network solve problems
  • Learn to specifically ask for referrals
  • Take every opportunity to educate yourself on how to better your business and your networking efforts

What is something you do to go beyond the norm and do what most people don’t when it comes to your networking efforts?  There are so many things you can do to stand out from the crowd and I’d really love to hear your ideas. Thanks!

Think “That Online Networking Stuff” Is Just for “Young People”?–Think Again . . .string(112) "Think “That Online Networking Stuff” Is Just for “Young People”?–Think Again . . ."

Many of my video blogs of late, including this one, focus on topics that Jack Canfield, Gautam Ganglani, and I will be focusing on in our upcoming book about networking.  I’m posting these videos to share my own thoughts and stories about different networking topics because Jack, Gautam, and I are looking for personal story submissions from networkers across the globe and these videos give examples of the kind of stories we’re looking for.

In this particular video, I talk about different aspects of online networking in relation to face-to-face networking.  It seems that younger networkers (mostly those belonging to the millennial generation) are often all about online networking and don’t see the point in face-to-face; whereas networkers from the older generations tend to be completely on board with face-to-face networking but see online efforts as a fad or a waste of time.  One of the things I emphasize in this video, however, is that networkers today should never take an “either” face-to-face “or” online networking stance–instead, for maximum results and increased opportunity, they should take a “both/and” stance, integrating each type of networking into their overall referral marketing strategy.

If you have a story similar to the one  I share in the video about making powerful connections online, please visit www.SubmitYourNetworkingStory.com to submit your story for a chance to be published in the upcoming networking book which I mention above.  Also, I’d love for you to briefly summarize your story in the comment forum below as well.  Thanks in advance for your participation!

The Darkside of the VCP Process®string(33) "The Darkside of the VCP Process®"

The dark side of the VCP Process® occurs when people get disconnected from what networking is really all about–they’re not carrying out the VCP Process as it is meant to be carried out and that’s when everything goes wrong.

As I mentioned in the video blog I posted last week, Jack Canfield, Gautam Ganglani, and I are currently working together on a book about networking.  Today’s video is, again, one of several short videos I’ll be posting which cover networking topics that we will be focusing on in the book.  These videos are the result of brainstorming sessions for the book and in this particular video, I explain the networking disconnect–the unfortunate occurrence which takes place when everybody comes to a networking event to sell yet nobody comes to buy.

If you have a story relating to the ‘networking disconnect’ which fits the criteria I describe in the video, please visit www.SubmitYourNetworkingStory.com to submit your story for a chance to be published in the upcoming book on networking that Jack Canfield, Gautam Ganglani, and I will be publishing.  Also, I’d love for you to briefly summarize your story in the comment forum below as well.  Thanks in advance for your participation!

8 Questions to Ask Yourself When Considering a Sponsorship Opportunitystring(70) "8 Questions to Ask Yourself When Considering a Sponsorship Opportunity"

Local communities and organizations–be they service clubs or professional groups–depend on sponsorships to make ends meet at some of their events.  This is also true for association trade shows and exhibitions.  In most cases, the dollar amounts for sponsoring events of this sort are modest–ranging from a few hundred to a few thousand dollars.

How many times have you been asked to be a sponsor?  How many times have you offered to sponsor a select event in order to help out someone in your network?  Both situations have the potential to give you huge exposure if done well.  In addition, sponsoring an event for someone on your word-of-mouth marketing team enhances the relationship, because you are helping that person meet a goal.

When you consider which people you will network with and where, you’re being selective.  Choose carefully, too, when you’re thinking about sponsoring an event.  Is it a good investment of your time and money?  Whether you’re being recruited or are volunteering, ask yourself the following questions before deciding . . .

  • What is the target market for this event?
  • What kind of exposure do I get for my investment?
  • Can I get this kind of exposure without this investment?
  • Do I get direct access to the audience?
  • Does it make sense for me to be there?
  • Which business or networking goal does it help me complete?
  • Are other sponsors my competitors?
  • How does this enhance my credibility with the person I’m helping?
  • Why wouldn’t I do it?

All of these questions help you determine the value of a sponsorship opportunity.  Now, imagine one day being in charge of putting on a huge event.  Suddenly, someone from your network steps forward to offer you a substantial sponsorship because she heard through the grapevine that your event needed money.  How would you feel about that person?  You can create that same feeling toward yourself in someone else by offering that exact gift.  Be selective, and offer your support in person.  In effect, you are making a tidy “deposit” in your relationship bank account.  This act of generosity definitely comes back to you in time, but for now it simply nurtures the relationship by helping someone in your network meet her goals.

This week, think of the people in your network.  Who do you know that is planning an event–a conference, an open house, a 10K fundraiser–who could use your financial support?  To strengthen your relationship with this individual, offer as much help from your business as you can provide.

Have you sponsored an event in the past?  If so, I’d love to hear about your experience and how it impacted your relationship with the person in charge of the event.  Please share your story in the comment forum below.  Thanks!

The VCP Process® Explained–What’s Your VCP Story?string(62) "The VCP Process® Explained–What’s Your VCP Story?"

As some of you may know, Jack Canfield, Gautam Ganglani, and I are currently working together on a book about networking.  This short video is one of many others, some of which I’ll post in the future, that cover networking topics which we will be focusing on in the book.  The videos are the result of brainstorming sessions for the book and in this particular video, I explain each step of the VCP Process® approach to networking in careful detail, emphasizing that credibility is really the key to networking success.

I share a personal story which demonstrates why trying to drum up referrals from people you’ve never met before is an exercise in futility as you’re not even at the visibility stage with them, and I outline the absolute best way to establish credibility with others.

If you have a story relating to the VCP Process® which fits the criteria I describe in the video, please visit www.SubmitYourNetworkingStory.com to submit your story for a chance to be published in the upcoming book on networking that Jack Canfield, Gautam Ganglani, and I will be publishing.  Also, I’d love for you to briefly summarize your story in the comment forum below as well.  Thanks in advance for your participation!

 

Hyper-Active Visibility Is Not a Good Thing!string(44) "Hyper-Active Visibility Is Not a Good Thing!"

Years ago, I met a woman who was known as the consummate networker – she had hundreds (if not thousands) of contacts, giving her a wide-ranging network made up of people from all walks of life.  She was well-known as the go-to person if anyone needed anything.  Then, one day during a conversation she and I were having, she dropped a bombshell . . . she said that her networking efforts weren’t really paying off for her.  She went on at some length about all the groups she went to, all the people she met, and how she had made all these contacts and was continuing to make more all the time but wasn’t actually getting any solid business from her efforts.

Why wasn’t she seeing real results?  Because despite her great talent for making contacts and gaining visibility, she was never really getting to the heart of what networking is about–building relationships.  She was so busy running around and making appearances that she wasn’t ever learning how to actually “work” the networks she had built in order to build deep relationships with people and develop credibility with them.

It’s true that she was visible in the community–very visible, actually.  The problem was that she viewed “activity” as an “accomplishment” when it came to her networking efforts.  Her network was a mile wide but only an inch deep.  She had not taken the next, and most important, networking step with the many, many people in her wide-reaching network–she never devoted the time to developing the kind of rapport with any of them that would allow them really get to know her, like her, trust her, and want to pass her business.

I bring this up because I just recently saw the same thing with someone I’ve known for a few years.  He made a consistent habit of going to every single networking meeting/event he could go to and he was incredibly visible.   Not only was he always at networking meetings but he was always full of energy and enthusiasm from the time he arrived to the time he left.  Again, the problem was in no way due to a lack of activity, effort or enthusiasm in regard to putting himself out there and meeting new people; the problem was that he was running around so much that he never stopped long enough to spend the time necessary to establish the kind of long-term roots that lead to an ongoing, reciprocal referral relationship.

If your goal is to significantly grow your business, networking with your main focus being solely to make as many contacts as possible will not help you achieve your aim.  If you’re networking in this way, you’re also guaranteed to get burned out on networking because constantly being on the go and trying to keep track of hundreds of people who you don’t really know is exhausting.  There needs to be a balance between the visibility-creating aspect of your networking efforts and the credibility-creating aspects of your networking efforts.

What are your thoughts on the ideal networking focus/approach?  What do you feel your main networking focus is currently?  I’d love to hear your thoughts and, also, if you know someone with the type of  hyper-visibility networking style I describe in this blog, please share what you’ve observed as far as their networking technique and how you think it has worked out for them.  Thanks!

 

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