Relationships Archives - Page 10 of 12 - Dr. Ivan Misner®

The 3 Networks You Need to Join If You Haven’t Already

In the book Room Full of Referrals (click here for the paperback edition and click here for the Kindle edition) which I wrote with Tony Alessandra and Dawn Lyons, we talk about the Top Ten Referral Marketing Basics and number one is:

RfOR

Belong to Three Different Networks

  • A Service Network like the Rotary Club, for example.  Service clubs are devised for just that, to provide service to an organization.  Your main reason for joining a service clubwould not be to gain business.  Most people truly believe in what the organization is doing and have a passion for it.  While your main goal is to serve the community or organization, you will also be building relationships and, yes, business may come to  you through this group.  However, it should not be your main reason for joining.
  • A Casual Contact Network, like a Chamber of Commerce.  Casual networks provide a way for you to meet a larger amount of people at one time.  There are less restrictions with this group, and they mainly do large mixers.  A key benefit to the casual contact networks is that you can meet people who would be good referrals for your referral sources.  Having a large sphere of influence is important in your being able to give lots of referrals on a regular basis.
  • A Strong Contact Network, like BNI. Strong contact networks like BNI provide exclusivity.  For example, only one person per profession is allowed to be part of the group.  They also incorporate more structure and commitment from their members, which in turn greatly increases the amount of loyalty and participation.  These groups are designed to gain referral business.  The key is to only belong to one of these types of groups to ensure follow-through, commitment and loyalty.

When you create a strong referral network, you’ll want to be able to give lots of referrals to them as well.  You’ll need a wide sphere of influence within which you have substantial credibility, so as they need things in their life, you can refer them.  It’s as Referral Institute® Partner Mike Macedonio states in the book:

“It is not just the breadth of the relationships that you have, it’s the breadth and depth of the relationships that are the most important.”

Being involved in three different networks will give you breadth–all you have to do is create the depth! 

What are you going to do this week to expand your networking involvement to include all three networks and to deepen your relationships?  Please share your thoughts in the comment forum.

Who’s In Your Room? – A Personal Story

A few years ago my company was in the midst of one of the largest projects in the history of our organization.  The project involved many people—it was very complex and financially challenging.  It was also in trouble.  I needed to select a key player for the project team.  The man I chose had incredibly strong technical skills.  He was very qualified for the project and was the perfect person to help turn this around . . . or so I thought.  I knew he came with a lot of baggage.  He didn’t always play well with others, he would fly off the handle emotionally when talking to people and, worst of all, he brought an immense amount of drama to the workplace.  On the other hand he was highly qualified for the work. Based on those qualifications, I hired him as manager. I suspected there would be problems with the drama and the outbursts – however, I felt I could coach him and guide him through this.

It turns out I was wrong.  Monumentally wrong. 

Despite his incredible technical skills, his behavior more than offset his technical strengths.  The project went from problematic to horrific within a year.  It was way over budget, well behind schedule, and not nearly the quality that I expected.   Around this time, one of the project team members told me that the best thing the project manager could do for a meeting was to call in sick!  The team member said when the manager was not there they got a lot more done.

Right about that time, I attended a presentation that Stewart Emery did where he talked about the concept of “Who’s in Your Room?”.  I walked out of that presentation and decided right then and there that this project leader should have never been in my room.  I also realized that getting him out of the room was going to be very difficult.  Why?  Because he kept everything close to the vest.  Most of the people in the project didn’t understand or know many of the aspects of the work, because this project leader didn’t collaborate or share information freely.  I understood that removing him from the room was going to be difficult and painful.  But I was clear on the reality that it had to be done.

It ended up taking months to lay the ground work with everyone on the team by me personally engaging them in pieces of the project they needed to know but weren’t privy to with this manager.  I had to drop many of my normal responsibilities and devote an immense amount of time to this process.  I promoted some people and moved others around.  When all was ready, I made the move and let go of the project leader.  There was an immediate and palpable change in the project.  Today it has made incredible strides, and it is becoming exactly the product that I was hoping for and it is something I am proud of as an entrepreneur.

The lesson I learned in this very expensive and very stressful process was this: be very selective about who you let in your room.  Don’t allow people in just because of their technical skills.  I want a work environment that is a “drama-free” zone and I pick people for my organization who I want in my room.  I now try to select qualified people who fit the organizational culture of collaboration, people who share information and knowledge and people who don’t bring to the process an Emmy Award winning soap opera of behaviors.

Have you experienced this phenomenon?  If so, please tell us about it in the comment forum below and, also, please share any thoughts you have on Stewart’s Who’s in Your Room concept. Thanks!

Enhancing Your Reputation through Referral Marketing

For those of you who think the referral process is the safest form of doing business, here’s some information that may surprise you . . . the referral process is, in reality, the least safe form of doing business yet it is well worth the risk if you do it right and it can significantly enhance your reputation and contribute to the growth of your business.

In this brief video, I talk about how referral marketing can not only enhance your reputation but can also result in a “win-win-win” situation for you, the person who refers people to you, and for the client who was referred to you and ends up using your products and services.

If you have a story or an example of how referral marketing helped you enhance your reputation, I’d love to hear it so please leave your thoughts in the comment forum below. Thanks!

Stewart Emery: “Who’s in Your Room?”

In this video, I talk to bestselling author Stewart Emery about his concept “Who’s in Your Room?” which prompts people to practice discernment in regard to those they let into their life.

Just imagine you are going to have to live your entire life in one room with an entrance door but no exit door–who would you let in and who would you keep out?  Knowing the answer to this may be more valuable than you realize . . .

What do you think about this concept?  Does it encourage you to be more careful about the people you let into “your room”?  Please leave your thoughts in the comment forum below . . .

Have You Been Overlooking This Important Step in Your Networking Efforts?

I recorded this video a few years back for an organization interested in learning about business networking and when I ran across it last week, I thought it would be good information to share here as what I discuss is still just as important as ever.

If you don’t know what a Contact Sphere is, I urge you to watch this short video because developing a Contact Sphere is one of the most important steps in business networking.  After watching the video, think about who might be a good fit for you in creating a Contact Sphere and if you have questions, please leave them in the comment forum below.  I’m more than happy to answer any questions you may have and, also, if you’ve already developed a Contact Sphere, please share your thoughts on how it has helped you to grow your business.

International Networking Week 2018®

Welcome to International Networking Week!

This week marks the 7th annual celebration of International Networking Week which is recognized each year by thousands of people around the world.

International Networking Week is about celebrating the key role that networking plays in the development and success of business around the world.  It is about creating an awareness relating to the process of networking.  Not just any kind of networking, but what I call “relationship networking”–an approach to doing business based on building long-term, successful, genuine relationships with people strategically through the networking process.

International Networking Week has been acknowledged by many governmental organizations (including a joint resolution of the California State Assembly and Senate) and is celebrated in many countries across the globe through .  Start the new year out with more business by using this week to build your networking skills and expand the opportunities within your reach. If you belong to any networking groups, be sure to tell them that this is International Networking Week (Feb. 4-8).

CLICK HERE to view a short video about International Networking Week 2013.  Please feel free to share the video with others and show it at your networking meetings this week.

For more information and a list of worldwide events, please visit www.InternationalNetworkingWeek.com.

So what will you be doing to recognize International Networking Week?   Please share your plans in the comment forum below.

International Networking Week 2018®

Get Ready for International Networking Week 2013!

International Networking Week®  2013 is almost here and with it comes tremendous opportunity for  businesspeople across the globe to grow business through the development  of powerful new connections!

International Networking Week®  is an initiative of BNI® and its focus is to celebrate the key role that networking plays in the  development and successs of business around the world.  It’s about  creating an awareness of the process of networking.  Not just any kind  of networking, but “relationship networking”–an approach to doing  business based on building long-term, successful relationships with  people through the networking process.

Over the past several years, International Networking Week has been  gaining momentum worldwide and for the past few years, the Week has been recognized by  tens of thousands of people around the world and acknowledged by many  governmental agencies and high profile organizations.

The number of people participating in this year’s celebration of International Networking Week®, through hundreds of large events and thousands of smaller events, is expected to be even greater than it was in 2012.

You can join in the celebration of the Week by:

  • Watching the 2013 International Networking Week Video by CLICKING HERE. Please feel free to share the link with everyone in your network and post it on any websites you may have.
  • Visiting www.InternationalNetworkingWeek.com for more information and a list of worldwide events.
  • Participating in this year’s recommended special International Networking Week networking exercise by bringing an individual who has been a significant influence on your business/life to the  networking meeting or event you’ll be attending during International  Networking Week.  For full details, please click on the link below.

SPECIAL NETWORKING EXERCISE–INTERNATIONAL NETWORKING WEEK 2013

How are you planning on celebrating International Networking Week?  I’d love to hear your ideas on additional ways to celebrate this year so please leave your thoughts in the comment forum below.  Thanks!

Movie Producer Barnet Bain: Emotionally-Charged Connections are Crucial to Your Success

Last October, I posted a video I did with referral marketing expert Eddie Esposito on emotionally-charged connections (CLICK HERE to view that video).  On a recent vacation in Bali, I had the opportunity to do this new, five-minute video with movie producer Barnet Bain (producer of the Academy Award winning film “What Dreams May Come”) which is a perfect follow-up video to the one I did previously with Eddie.

Here, Barnet shares his two-step process for unlocking the key to being able to connect emotionally with others in a way that always focuses on helping and supporting them which Bain emphasizes is critical in order for you to succeed in your own business, life, and relationships.

I find this process fascinating and it would be extremely powerful if, after watching the video, you would be willing to share in the comment forum what you learned about yourself upon completing the two-step process and also what you discovered as far as how you might better be able to form emotionally-charged connections with others based on your own unique experience.

To lean more about Barnet Bain, please visit www.BarnetBain.com.

International Networking Week Video 2013

The new video for International Networking Week® 2013 has just been released!

This short, 11-minute video, sponsored by the Referral Institute, explains how the week of February 4th-8th, 2013 will bring about great opportunities for businesspeople around the world and increase worldwide awareness about the powerful benefits of business networking. International Networking Week® 2013

2013 will mark the 7th annual celebration of International Networking Week which is now recognized by many countries across the globe, with thousands of events being held during the week. One of the main goals of the week is to help businesspeople everywhere build their networking skills and expand the opportunities within their reach.  In the video, my “Room Full of Referrals” co-authors (Tony Alessandra and Dawn Lyons) offer some very valuable pointers on understanding behavioral profiles in a networking context and where to focus your efforts in order to make the most of International Networking Week.

Take a few minutes to watch the video and share with us here on the blog what you learned.

A Closer Look at What Networking Really Means

Back in October, I posted a brief video in which Dawn Lyons, Mike Macedonio and I discuss the new definition of networking (Click on the graphic below to view the video.).  Today, I’d like to provide much more detail and further clarification regarding this new definition.

Twenty years ago, I wrote a book called The World’s Best Known Marketing Secret. In it, I discussed several terms new to the business community, specifically about how they could help grow a business.  One term that seemed to have multiple meanings concerning business growth was “networking.” For some, networking was about compiling a huge database of names, usually by collecting business cards. Others saw networking as the opportunity to get in front of people and personally prospect for business. Still others perceived networking as nothing more than schmoozing and boozing, with no specific intention except to be seen and socialize.

So in an attempt to streamline the myriad of perceptions about the concept of networking, and based on my experiences in a variety of business and interpersonal situations, I concluded that networking was, in effect: “The process of developing and using your contacts to increase your business, enhance your knowledge, expand your sphere of influence or serve your community.”

This definition stood the test of time for many years, until. . . it didn’t.  Since then, I co-founded an organization called The Referral Institute with two partners, Mike Macedonio and Dawn Lyons. Based on our collective experiences in helping people across the U.S. and around the world build a system for getting referrals, we realized that the definition of networking needed to evolve. The new, updated meaning would reflect the changing times and business climate.  There were definitely some truths in the original definition that needed to be retained, but a few just no longer felt right.

One we wanted to address was “using.” Today, this sounds rather harsh, even cold. People today tend to find a negative resonance in the concept of “using” someone for personal or professional gain. The other word we scrutinized was “contacts.” The term has become synonymous with one’s database. And a database is, by design, impersonal, practical and, again, rather cold.  After many discussions about modifying the definition, we came up with what I feel is a much truer representation of the concept of networking:
“The process of developing and activating your relationships to increase your business, enhance your knowledge, expand your sphere of influence or serve the community.”

The changes may seem small, but they are significant. When one “activates” relationships, it’s a much more dynamic, interactive, give-and-take type of engagement with others than simply “using” the relationships. Using is a one-way street, while activating is a major two-way highway. It’s just much more powerful, more true to who we are – or need to be – today, if we want to succeed at truly engaging with our relationships. People who network in this way show markedly better results than the “users.”

About the paradigm shift from “contacts” to “relationships:” For many years, I’ve talked about the “hunting versus farming” mentality when it comes to growing a professional network. The “hunters” run from one business event to another, grabbing and passing business cards with very little interaction past that, diligently add the card to their database (read: “contacts”). Then they run out again in search of more to add to the ever-growing list. The bigger the list, the better they’ve “hunted” and, in their often-misguided opinion, the better their “network.”

But let’s think of the farmers, the ones who cultivate steady, growing, genuine and authentic relationships with the people they feel are important to include in their network. They have a steady back-and-forth of interactions that benefits not only them. Everyone involved is rewarded. Why? Because the time taken to really get to know people enough to make a relationship means that when it comes time to make a referral, it’s much easier to call upon them.

By simply changing a couple of simple words in my original definition, we were able to fine-tune it into what we believe is the true meaning of effective networking. Our revised definition is much more congruent with the style of networking we teach every day, and what we know really works.

To be successful with business networking, you should understand that it is really about helping others as a way of growing your business. The people you help are more willing to help you or connect you to people they know. So in essence, networking is part of the process you go through to build a referral-based business. Through networking, you can deliver your positive message effectively. Referrals are the end result.

Authenticity Is the ‘New’ Audacity

TR Garland (pictured with me in the photo below) is a friend of mine and co-author of one of my most recent #1 best-selling books called “Building The Ultimate Network.”  He’s also considered a top trainer for the Referral Institute. 

For some time now, we’ve both observed a need to drill down on one of the most important and foundational concepts to networking – The VCP Process®.  Ten months ago, we started a much-anticipated 12-part monthly series of blog posts which addresses this and contains some very timely information for networkers across the globe.  In the past, we’ve co-authored the articles.  Today, I’m proud to share with you Part 10 of the series – which is written entirely by TR as a Guest Blogger.  Please comment below and let us know what you think.

 

AUTHENTICITY IS THE ‘NEW’ AUDACITY

(Part 10 of 12 of the “Navigating The VCP Process® To Networking” Series)

Have you ever heard the following phrase: “It’s nothing personal, it’s just business”? 

I have.  And every time I hear it, it still disappoints me.  Today, business is personal and people do business with ME because of ME, and they should do business with YOU because of YOU – not because you perfected some PowerPoint presentation or recently attended a Sales seminar on how to overcome a prospect’s objections.

Nowadays the consumer marketplace that fuels the economy sets the criteria on how they wish to be treated.   Consequently, to society today the term ‘overcoming objections’ sounds a lot more like the following descriptive words:

  • Persuade
  • Manipulate
  • Convince
  • Coax

When it comes to buying, purchasing, or investing criteria, I don’t know about you, but the concept of being ‘closed’ and the terminology used in the Traditional Sales Model doesn’t translate that well with me – and probably society overall for that matter.  I don’t want to be ‘convinced’ of anything and my guess is that you don’t either.  If you’re interested in creating a long-term client/customer relationship, it’s my presumption that it’s probably not in your best interest to start off by persuading, manipulating, or convincing your potential client to do business with you.  Don’t you agree?

Yet the sad truth is that, today, it’s probably a safe bet that we could go to Amazon.com and search books on the topic of Sales.  It’s also probably a safe bet that we’d find hundreds (and potentially even thousands) of Sales books with their title including the words ‘Persuasion Techniques’, ‘How To Close The Sale’, and even ‘How To Overcome Objections.’  Yes, people who employ these tactics will get results.  I’ll concede that point.  But these tactics continue to reinforce the lifestyle of a HUNTER – behaviors that are long gone as conduct that small business owners and entrepreneurs idolize.

Remember, Business Networking is more about ‘farming’ than it is about ‘hunting’.  It takes time to cultivate relationships.  But once you dedicate the effort, these relationships ultimately allow you to ‘harvest’ referrals for a lifetime.  Today, people choose to do business with other people because of:

  1. Who they are
  2. What they stand for and
  3. The lessons that life has taught them through their own personal experiences that uniquely qualify them to offer the marketplace a product or service in a way that only they could deliver.

If you seek Client relationships, today’s customers aren’t just buying what you sell. They’re buying who you are.   If you seek Strategic Partner relationships, people refer other people – NOT the product or service they offer or the actual company that they represent.

When networking and getting to know other professionals, if you shy away from who you are, what you stand for, and what personal experiences life has revealed to you, then your message most likely will not resonate today and you may not get the results that you expect.  Don’t make a mess of your message by trying to recite the ‘About Us’ Section of your company’s website when you first meet people.  What is captivating to other professionals these days is congruency with how you communicate that you are a real person through your attitude, behavior, and actions.

The definition of Audacity according to Wikipedia is to be BOLD, COURAGEOUS, or have CHUTZPAH.  I say that it’s pretty bold to be yourself with all your wonderful flaws (nobody’s perfect) because it proves your authenticity and attracts connection.  Everybody has relationships, yet few people relate.  Strive to be one of the few.  If you truly act like yourself all the time and not just in your personal life, then people will be able to relate.  This builds trust, credibility, and camaraderie.  If your behavior is different depending on whether you’re in a personal or professional environment, then you may be attracting people who are attracted to who you’re pretending to be.  And, it’s my belief that this is not the recipe for a long term professional relationship that’ll provide a steady stream of referrals.

In the grand scheme of things, you devote your time networking at the local Chamber of Commerce, Association Mixers, and even weekly BNI meetings to receive a return on your investment (ROI) in the form of regular referrals.  Navigating the VCP Process® to networking from Visibility to Credibility all the way to Profitability would most likely then be your goal.  Based on the marketplace’s value on authenticity today, I personally believe that your easiest path to Profitability is to start by simply being yourself.  Isn’t that a sigh of relief? 🙂

In closing, a successful small business owner’s mission is not solely to take the action to network.  It’s about taking the actions to ensure that you connect and relate with others when you network that really counts.   I thank you for reading today’s post and extend an invitation to be on the lookout for next month’s contribution to this series – Part 11 called “Don’t Make a Mess of Your Message.”

The 5 Levels of Relationships to Understand for Networking Success

Earlier this month, I had the opportunity to speak with my good friend Andy Hart, a networking expert from Ireland, at the BNI International Conference in Long Beach, CA.  Andy is a true master of networking and in this short video, he explains the Levels of a Relationship and how having a huge network of contacts doesn’t necessarily mean you have a huge pool of contacts from which you’ll actually gain business.

Andy discusses five main relationship levels in regard to business networking and the possibility of generating referrals from those in your network of contacts; more importantly,  he outlines a simple exercise which will enable you to pinpoint which relationship level you are  currently maintaining with each of your contacts.

After carrying out the exercise Andy suggests, please come back and share your findings–were they what you expected, or were  you surprised by what you discovered?

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