6 Simple Actions

Last week I gave you a list of actions you can take to strengthen your relationships with your referral sources. I promised that in the next few weeks I would give you some more information on each action. So, since we all love it when things are easy, I’ll start by giving you further details on the six simplest actions you can take.

1.  Send a thank-you card.  Always a nice gesture, a handwritten thank-you card makes a great impression, especially in this age of electronic communication. Be sure to write a personalized note that mentions what you’re thanking your referral source for. SendOutCards.com is a great resource for this.

2.  Send a gift. A gift is always welcome. Like a thank-you card, a gift, however small or inexpensive, builds visibility and credibility with your referral source. Try to find out what your referral source likes (favorite foods, hobbies, etc.), and send a gift that is personalized to her tastes.

3.  Call a referral source. An occasional phone call is a good way to keep the relationship strong, if you take care to call only when it’s least likely to be an unwelcome interruption. It’s also a good idea to have a piece of news or some tidbit of information to pass along that will benefit or interest your source.

4.  Offer a referral. Giving your referral source a referral is a wonderful way to build your relationship. By helping build your source’s business, you create a debt of gratitude that will encourage your source to respond in kind.

5.  Display a source’s brochure. Doing a bit of sales work on behalf of a referral source can only enhance your relationship. If you have a public area for your business, offer to place your source’s materials where your clients can read them.

6.  Send an article of interest. Set up a file for holding newspaper and magazine clippings that may be of interest to people you would like to be your referral sources. Sending an article, especially one that is pertinent to your source’s current business or personal circumstances, says that you are thinking about your source’s needs.

These are some of the easiest ways to grow your networking relationships. Check back next Monday to read about some great actions you can take that will require a little more effort on your part.

7 thoughts on “6 Simple Actions

  1. Hey Dr. Misner,

    You wrote, “By helping build your source’s business, you create a debt of gratitude that will encourage your source to respond in kind “.

    To me that debt of gratitude concept is grossly underestimated by most. Thanking my referral partners with a big, fat, juicy, profitable, spot on referral is like a game winning grand-slam homer.

    Wishing You Plenty To Live,
    Tom Doiron

  2. Ivan, you’re absolutely correct; these are easy for just about anyone. And along with being easy, they consume very little time. When you combine their ease with the small time expenditure they require, the ROI you receive is amazing. Beyond any of this, they are simply some the things professionals do.

  3. Thanks for sharing this. I’m always looking for great resources to share with clients and my colleagues, and this post is absolutely worth sharing!

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