VCP process

The VCP Process with Tiffanie Kellog

We simply can’t achieve success at networking without strategically building VCP = visibility, earning credibility, and then ultimately gaining profitability.

VCP is a referral process, not a sales process. If the majority of your clients aren’t giving you referrals, then you are only at Credibility with your clients, not at Profitability. It’s possible that you can have a lot of Visibility and a lot of Credibility, but NOT have Profitability. Rather than a formula, VCP is a continuum. Before you can refer to someone, you will need to know, like, and trust them.

In this guest video blog, Tiffanie Kellog, a trainer for Asentiv Florida, explores the three stages of the VCP process. Click here to watch.

In short, your goal should be to first enter Visibility with people, then perform activities that will help you build trust and Credibility with them, and finally through time and the strengthening of that relationship, they will most likely pass you consistent referrals in the Profitability stage.  After all, “It’s not who you know, it’s who knows you.

The VCP Process®: V + C Does Not = P

Lately I have seen a lot of people who have been using the VCP Process® (Visibility, Credibility, Profitability) like it’s a formula: Visibility + Credibility = Profitability.

The fact remains, however, that VCP is a referral process, not a sales process. If the majority of your clients aren’t giving you referrals, then you are only at Credibility with your clients, not at Profitability. It’s possible that you can have a lot of Visibility and a lot of Credibility, but NOT have Profitability. Rather than a formula, VCP is a continuum.

Once you achieve Credibility (and not before), you then need to start asking for referrals in order to achieve Profitability. Profitability does not result automatically from Visibility and Profitability.

If you were previously unfamiliar with the VCP Process and have questions about it, please ask them in the comment forum below.  I believe that VCP is the single most important concept in networking and I’m more than happy to answer your questions.  Also, if you’re familiar with VCP and you’ve been using the process for a while, please share some of your experiences–I’d love to hear them.

Don’t Make a Mess of Your Message — “Navigating the VCP Process® to Networking” Series

TR Garland (pictured with me in the photo below) is a friend of mine and co-author of one of my most recent #1 best-selling books called Building The Ultimate Network

TR-and-Ivan-Blue-Backgrou
For some time now, we’ve both observed a need to drill down on one of the most important and foundational concepts to networking – The VCP Process®.  A while ago, we started a much-anticipated 12-part series of blog posts which addresses this and contains some very timely information for networkers across the globe. Today, we’re proud to share with you Part 11 of the series. Enjoy.

TRBlog1VCPpic1

 

DON’T MAKE A MESS OF YOUR MESSAGE
(Part 11 of 12 of the “Navigating The VCP Process® To Networking” Series)

In Part 1, Part 2, Part 3 , Part 4, and Part 5 of this series, we introduced and re-introduced the concept and steps of The VCP Process® to Networking for our readers through brief anecdotes, relevant comparisons, and sometimes even humorous situations. For Parts 6 and 7 we even shared with you video trainings from the both of us.

In Part 8, we suggested some behaviors that you can use on a weekly basis to increase the number of referrals you receive. And, as a result, we got a couple phone calls complimenting us about how that particular blog post clearly outlined what type of behaviors a successful networker should be practicing on a weekly and monthly basis – and we were asked to provide more. We fulfilled that request in Part 9.

And, in Part 10, we addressed that ‘Mindset’ has as much to do with your success in networking as ‘Skillset’.

Today, we’re going to build upon all of the varying topics and techniques we’ve used to help you understand how best to Navigate The VCP Process® To Networking.

Let’s begin by asking you a very important question–What is the MOST famous speech in the history of the United States?  (Yes…we understand that many of our readers are internationally-based. We appreciate that very much. With that said, please bear with us and you too will be pleasantly surprised by the end of this post at what you’re about to learn.)

Okay. Now back to the question. What’s the MOST famous speech in the history of the United States?  Anyone? . . . Anyone?  Was it President John F. Kennedy (i.e., JFK) in which he said, “Ask not what your country can do for you, ask what you can do for your country.”?  Was it Dr. Martin Luther King (i.e. MLK) in which he said, “I have a dream that one day this nation will rise up, live out the true meaning of its creed: ‘We hold these truths to be self-evident, that all men are created equal’.”?  Or, was it Abraham Lincoln (i.e. Abe) in the Gettysburg Address in which he said, “Four score and seven years ago our fathers brought forth on this continent a new nation, conceived in liberty, and dedicated to the proposition that all men are created equal.”?  Have your voting ballots been placed? Are you ready for the answer?

Well, it was the Gettysburg Address by Abraham Lincoln. Yep, the Gettysburg Address.The SECOND most famous speech was Dr. Martin Luther King’s “I Have A Dream” and the THIRD most famous speech was John F. Kennedy’s “Ask Not What Your Country Can Do For You”.

Now, here are another 3 questions for you:  How long was MLK’s speech?  It was 1,651 words.  How long was JFK’s Inaugural Address on January 20th, 1961?  Well, it was 1,366 words.  How long was the Gettysburg Address? . . . Anyone?  It was only 272 words. It was only 2 minutes long. It was only 10 sentences.  Therefore, one could interpret that it was CLEAR, CONCISE, and COMPELLING. And, by being all three of these, the audience who was listening “got it” the first time Abraham Lincoln delivered his speech.  Did you know that there was actually a Featured Speaker that same day that spoke for over 2 hours? We didn’t. And, most people don’t know that either. His name was Edward Everett and this proves our point today.

So, our recommendation to each and every one of you reading this today is to tell this story to your BNI Chapters, Chambers of Commerce, and other Networking Groups you’re involved in.

We understand that many of you are from a variety of different countries. Yet, this doesn’t matter. It doesn’t dilute the important point that’s been made. After you tell your BNI Chapters, Chamber Members, and others whom you network with this story, let them know that you are going to work with everybody to make sure that their “messaging” is CLEAR, CONCISE, and COMPELLING.  Because, if it’s not…it simply won’t be as effective in today’s networking environments.

When people are concerned (i.e. fuss and complain) about what to do when the time allotted for their introductions (in BNI they’re called Sales Manager Minutes) gets cut down to 45 or 30 seconds due to a growing group or Chapter….reference this story.  When people are concerned (i.e. fuss and complain) about their Keynote Presentations getting cut down from 12 and 10 minutes to 8 and 6 minutes….reference this story.

In closing, let’s take a very valuable lesson from the History Books. If Abraham Lincoln could make such a difference and be remembered decades & decades later after delivering only 10 sentences, what are YOUR 10 SENTENCES that will make a massive impact on your network?
We thank you for reading today’s post and extend an invitation to be on the lookout for next month’s contribution to this series – Part 12 called “Using Social Media To Navigate The V-C-P Process®.”

 

Are You on the Right Track with Career Networking?

Despite what a lot of people might think, there are actually many more similarities between business networking and career networking.  In this short video, I point out some of the key similarities between these two types of networking and explain the ideal time for people to start thinking about their career needs and making efforts toward career networking.

Watch the video now to learn the five magic words that can completely change the dynamic of potentially challenging conversations and open the way to form important, lasting connections and beneficial relationships in your networking efforts and throughout your career.

Also, if you have a story about how you have used basic networking skills within your job, before you were looking for a job, or as you were starting a job, I’d really love to hear from you.  Please share your story in the comment forum below and be sure to submit your story at www.SubmitYourNetworkingStory.comWhen you submit your story via SubmitYourNetworkingStory.com, it will be considered for inclusion in the upcoming networking book I’m writing with Jack Canfield and Gautam Ganglani.  Thanks in advance for your participation–I’m looking forward to reading your stories!

The Darkside of the VCP Process®

The dark side of the VCP Process® occurs when people get disconnected from what networking is really all about–they’re not carrying out the VCP Process as it is meant to be carried out and that’s when everything goes wrong.

As I mentioned in the video blog I posted last week, Jack Canfield, Gautam Ganglani, and I are currently working together on a book about networking.  Today’s video is, again, one of several short videos I’ll be posting which cover networking topics that we will be focusing on in the book.  These videos are the result of brainstorming sessions for the book and in this particular video, I explain the networking disconnect–the unfortunate occurrence which takes place when everybody comes to a networking event to sell yet nobody comes to buy.

If you have a story relating to the ‘networking disconnect’ which fits the criteria I describe in the video, please visit www.SubmitYourNetworkingStory.com to submit your story for a chance to be published in the upcoming book on networking that Jack Canfield, Gautam Ganglani, and I will be publishing.  Also, I’d love for you to briefly summarize your story in the comment forum below as well.  Thanks in advance for your participation!

The VCP Process® Explained–What’s Your VCP Story?

As some of you may know, Jack Canfield, Gautam Ganglani, and I are currently working together on a book about networking.  This short video is one of many others, some of which I’ll post in the future, that cover networking topics which we will be focusing on in the book.  The videos are the result of brainstorming sessions for the book and in this particular video, I explain each step of the VCP Process® approach to networking in careful detail, emphasizing that credibility is really the key to networking success.

I share a personal story which demonstrates why trying to drum up referrals from people you’ve never met before is an exercise in futility as you’re not even at the visibility stage with them, and I outline the absolute best way to establish credibility with others.

If you have a story relating to the VCP Process® which fits the criteria I describe in the video, please visit www.SubmitYourNetworkingStory.com to submit your story for a chance to be published in the upcoming book on networking that Jack Canfield, Gautam Ganglani, and I will be publishing.  Also, I’d love for you to briefly summarize your story in the comment forum below as well.  Thanks in advance for your participation!

 

Hyper-Active Visibility Is Not a Good Thing!

Years ago, I met a woman who was known as the consummate networker – she had hundreds (if not thousands) of contacts, giving her a wide-ranging network made up of people from all walks of life.  She was well-known as the go-to person if anyone needed anything.  Then, one day during a conversation she and I were having, she dropped a bombshell . . . she said that her networking efforts weren’t really paying off for her.  She went on at some length about all the groups she went to, all the people she met, and how she had made all these contacts and was continuing to make more all the time but wasn’t actually getting any solid business from her efforts.

Why wasn’t she seeing real results?  Because despite her great talent for making contacts and gaining visibility, she was never really getting to the heart of what networking is about–building relationships.  She was so busy running around and making appearances that she wasn’t ever learning how to actually “work” the networks she had built in order to build deep relationships with people and develop credibility with them.

It’s true that she was visible in the community–very visible, actually.  The problem was that she viewed “activity” as an “accomplishment” when it came to her networking efforts.  Her network was a mile wide but only an inch deep.  She had not taken the next, and most important, networking step with the many, many people in her wide-reaching network–she never devoted the time to developing the kind of rapport with any of them that would allow them really get to know her, like her, trust her, and want to pass her business.

I bring this up because I just recently saw the same thing with someone I’ve known for a few years.  He made a consistent habit of going to every single networking meeting/event he could go to and he was incredibly visible.   Not only was he always at networking meetings but he was always full of energy and enthusiasm from the time he arrived to the time he left.  Again, the problem was in no way due to a lack of activity, effort or enthusiasm in regard to putting himself out there and meeting new people; the problem was that he was running around so much that he never stopped long enough to spend the time necessary to establish the kind of long-term roots that lead to an ongoing, reciprocal referral relationship.

If your goal is to significantly grow your business, networking with your main focus being solely to make as many contacts as possible will not help you achieve your aim.  If you’re networking in this way, you’re also guaranteed to get burned out on networking because constantly being on the go and trying to keep track of hundreds of people who you don’t really know is exhausting.  There needs to be a balance between the visibility-creating aspect of your networking efforts and the credibility-creating aspects of your networking efforts.

What are your thoughts on the ideal networking focus/approach?  What do you feel your main networking focus is currently?  I’d love to hear your thoughts and, also, if you know someone with the type of  hyper-visibility networking style I describe in this blog, please share what you’ve observed as far as their networking technique and how you think it has worked out for them.  Thanks!

 

Want Visibility, Credibility, & Profitability? First You Need One Thing . . . Relationships

I’ve mentioned the VCP Process® time and time again throughout the years on this blog site because we simply can’t achieve success at networking without strategically building visibility, earning credibility, and then ultimately gaining profitability.  The key to all three of these things, however, is found in one thing . . . relationships.

In this short video, my good friend Lisa Nichols and I explain how building quality relationships is the single most powerful thing you can do to position yourself for success and fulfillment in every area of your life.  As Lisa puts it, when you nurture your relationships with good intention, people will innately want to give back to you.  Lisa talks about how she has built her entire business through investing in quality relationships (as have I) and because of this, her business has grown by double digits each and every year.

Lisa and I are a perfect example of how building quality relationships with others can enrich your life and your business in amazing ways.  Over the years since we first met at a TLC Conference, we have developed a deep respect for one another and an irreplaceable friendship through our mutual dedication to helping each other in any way we can.

Watch the video now and think about how you might take specific actions in the coming weeks to invest in building quality relationships with those around you . . . who would you most like to approach and ask, “How can I help you? . . . Is there something I might be able to do for you in order to help you meet your goals?”

I would love to hear your feedback on this video or how you are going to take action in the near future toward nurturing your new and existing relationships.  Please leave your ideas and thoughts in the comment forum below–AND . . . I’ll send a surprise gift to the first ten people who add to their comment the correct answer as to where another of my good friends (Bob) is hiding in this video.  He may not be so easy to spot this time but I promise he’s there just begging to be noticed!  (NOTE: To ensure you receive your gift, you’ll need to send your full name and mailing address to Erin@bni.com after you leave your comment in the comment forum below).  Thanks in advance for your input and participation!

Bob2

Also, Bob says he really recommends that you click here (www.MotivatingTheMasses.com) to read more about Lisa and the inspiring work she does on a daily basis. 

 

Are You Approachable or Alienating?

TR Garland (pictured with me in the photo below) is a friend of mine and co-author of one of my most recent #1 best-selling books called “Building The Ultimate Network.”  He’s also considered a top trainer for the Referral Institute.

For some time now, we’ve both observed a need to drill down on one of the most important and foundational concepts to networking – The VCP Process®.  Eight months ago, we started a much-anticipated 12-part monthly series of blog posts which addresses this and contains some very timely information for networkers across the globe.  Today, we’re proud to share with you Part 8 of the series.  Enjoy.

ARE YOU APPROACHABLE OR ALIENATING?

(Part 8 of 12 of the “Navigating The VCP Process® To Networking” Series)

 

In Part 1, Part 2, Part 3 , Part 4, and Part 5 of this series, we introduced and re-introduced the concept and steps of The VCP Process® to Networking for our readers through brief anecdotes, relevant comparisons, and sometimes even humorous situations.  For Parts 6 and 7 we even shared with you video trainings from the both of us

Today, we’d like to share with you a handful of behaviors that you can use on a weekly basis to increase the number of referrals you receive. And, these behaviors are based upon the following question

Are You Approachable or Alienating

Success.  It’s not just a word.  It’s also a very popular magazine as many of you may be familiar with.  And, the Editor of SUCCESS Magazine, Darren Hardy, recently released a book called, “The Compound Effect.

While it’s an absolutely wonderful book that we recommend you pick up and read in detail, the underlying principle Darren speaks about is that “the little things add up” – just as in networking.  Don’t assume that because some of the tactics and tasks we speak about in this blog series are simple and easy to understand that you shouldn’t make the time to practice them.  Don’t discount the fact that we recommend you practice some of these simple tasks on a weekly basis.  After all, repetition produces RESULTS – especially in networking

With that said, below are some simple things for you to consider based on your Attitude, Body Language, and Congruence when you are evaluating whether or not people perceive YOU as Approachable or Alienating.  And, the reason why we believe this topic is so important is because you may be sending unknown and/or unconscious signals to others when you’re networking that will directly affect the number of referrals you receive and referral partners you make

Approachable Behaviors:

Attitude – Smile, laugh, and look like you are a pleasant person to talk to.  Although this seems ridiculously simple, you’d be surprised as to how many people forget it, and therefore don’t practice it (see Alienating Behaviors below).

Body Language – Dr. Misner’s book “Networking Like A Pro” introduced the reader to the dynamics of how one stands when conversing called ‘Open 2’s’ and ‘Open 3’s.’  In short, if you are in a conversation with another person or persons, make sure your STANCE allows for others who walk past you to easily join the conversation.  Otherwise, they might not see either one of you as approachable then…or ever.

Congruence – Carry yourself as if every person you meet is the Host of that particular networking event.  If you were at someone’s party, you’d go above and beyond the norm to make them feel good about themselves and the party…wouldn’t you?  I guess what we’re saying here is that you attended the networking event to make new friends and deepen relationships with people you already know, right?  Then, it might be appropriate to act like it.

Alienating Behaviors:

Attitude – When attending networking events, leave your own problems at the door.  This is true for both your conscious signals as well as your unconscious signals.  For example, rambling on about your rough personal or professional life is unbecoming of a future referral partner.  Listening to challenges in your relationship or that your boss has favorites in the office are not the reasons why OTHERS attend networking events.  If you’re down, don’t bring other people down.  They might avoid you at the next networking event, and the next, and the next.

Body Language – Also introduced in Dr. Misner’s book “Networking Like A Pro” was the idea of how one stands when conversing called ‘Closed 2’s’ and ‘Closed 3’s’.  In short, it is possible to alienate other people who might want to learn more about you at a networking function simply by standing in a “closed off manner” with those who you are currently speaking with.  Your STANCE means everything in your approachability and allows for others who walk past you to easily join the conversation.

Congruence – (or in this case Incongruence) Lacking consistency between what you say and what you do actually makes a big difference in people’s perception of whether or not you are Approachable or Alienating.  If they see consistent inconsistencies, they may believe you are insincere in the reason why you went networking to begin with.

In closing, our focus has been measuring your weekly activities and how they relate to moving people in your network through The VCP Process® all the way from Visibility through Credibility to Profitability.  We believe that today’s part in the series helped remind you of some simple, yet extremely important ideas to keep “top of mind.”  Do you agree? 

We thank you for reading today’s post and extend an invitation to be on the lookout for next month’s contribution to this series – Part 9 called “The Fine Line Between Comedy and Competency.”

Two Tactics to Help with the ABCs of Networking — “Navigating the VCP Process® to Networking” Series

(Part 7 of 12 of the “Navigating The VCP Process® To Networking” Series)

TR Garland (featured in this video with me) is a friend of mine and co-author of one of my most recent #1 best-selling books called “Building The Ultimate Network.”  He’s also considered a top trainer for the Referral Institute.

For some time now, we’ve both observed a need to drill down on one of the most important and foundational concepts to networking – The VCP Process®.  Seven months ago, we started a much-anticipated 12-part monthly series of blog posts which addresses this and contains some very timely information for networkers across the globe.  Today, we’re proud to share with you Part 7 of the series  which is a follow up to the Part 6 video blog we did about the ABCs of networking.  Enjoy!

Please let us know what you think of the ABCs of Networking concept, the two tactics we offer in this video, or just the video in general.  We’d love to read your comments in the comment forum below.  Thanks!

Social Media & Social Networking–How To Do It Better

On my recent trip to Australia, I got the chance to record this video with my friend Dan Garlick, a networking expert from Tasmania.  In the video, we talk about the best ways to integrate face-to-face networking with social media and social networking in order to achieve the best possible results from your all-around networking efforts.

Watch the video to learn the best ways to approach face-to-face and online networking integration for a stellar outcome no matter where in the world you are (If Dan can do it from Tasmania–the bottom of the world–so can you! ).

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