Culture Eats Strategy For Breakfast

VIDEO BLOG:

Culture is a blend of attitude, beliefs, mission, philosophy and momentum. As a result, culture helps to create and sustain a successful brand. The way people interact with one another and the overall growth of your company is affected by culture. What creates organizational culture? Culture is key in an organization for long-term success. It is the most important thing in an organization and it applies at all levels, from the top of the organization all the way down.  Rules, regulations, and operating standards are important, of course, because you have to have systems in place to guide activities. But culture is the factor that stands above all others.

The factors that go into building the organizational culture and will make your company successful are…

  1. TRADITIONS AND CORE VALUES
  2. VISION
  3. ENGAGEMENT

Please watch my video to learn more about these factors and share your comments below.

Why Steve Farber Believes in Love (in Business)

The notion of love is too touchy-feely for many of us, especially when it comes to business.

But my friend and fellow Transformational Leadership Council Member, Steve Farber, doesn’t think so. Steve is one of the most renowned leadership speakers in the industry. When we were in Napa Valley together last week, he talked to me about making love a part of your every day mantra as a business owner.

“If the customer loves you, you can blow up their building and they’ll say ‘Eh–accidents happen,'” Steve said (OK, so that might be a bit extreme. But you get what he’s trying to say.)

Steve goes on to say that it’s more than just the forgiveness factor that makes it worth having a loving relationship with your customers.

“Love is what leads to customer loyalty,” he said. “it’s what leads to word-of-mouth and growing your organization.”

I think this advice is spot on. If your customer relationships are held in as high regard as the service you provide, you can only benefit. Customers want to love you-they want to trust and believe in you, which are foundational building blocks of love. Focus on building those blocks with the goal of creating loving, loyal customer relationships, and you’ll create a strong reputation that will hold up in the business community.

 

 

 

What is a Lifestyle Business?

LBSSummit_IvanMisner_FBWhat defines happiness and success? Everyone has a different answer, but I can tell you one thing that most would agree on: money does not solely define success and certainly cannot buy happiness.

I recently had the opportunity to speak at the LifeStyle Business Summit, hosted by Michelle Villalobos. In telling her own story, Michelle said she was climbing the ladder like we all do, but when she examined her life, she in fact wasn’t happy–and so she left to find her own path to fulfillment. She started her own business, making upwards of $300,000 a year–which society tells us should make a us happy–but that as time went on, she had actually become what she disliked most in people and became the boss she herself had always feared. She never gave herself any breaks or time off, and sacrificed her own happiness and health for a corporate lifestyle.

Two years went by and then Michelle realized she had to make a change in order to find true happiness. She wanted to run a business that revolved around her life and contributed something positive to the world–and she did, by changing her perspective, her business model and her definition of success. Michelle calls her new business model a “lifestyle business,” a term which I found fascinating as it resonated with some many of the concepts I talk and write a.

In a lifestyle business model, you have to determine which things are satisfiers and which are dissatisfiers. Keep in mind that while money can be a quick satisfier, it often doesn’t lead to long-term happiness. Long-term satisfiers can be things like opportunity, recognition and working in your flame (finding you passion.) I’m a real believer in following your passion and finding things that are new and innovative within that passion to keep the flame burning. Dissatisfiers include things like working in your wax (not doing what makes you happy), climbing the ladder and yes–even money.

A great example of this theory is a school teacher. A man or woman doesn’t become a teacher to make money, but to make a significant change in the world around them. I’ve known Wall Street executives who made millions, but admitted that their life was hollow.

I strongly encourage you to join me at the virtual Lifestyle Business Summit on August 11. Register here to not only hear me, but several other top business and lifestyle experts talk about finding what truly makes you happy in your professional life.

 

 

 

Thin

Are You Spread Too Thin?

“Are You Spread Too Thin?” is the third video in the “Ivanism” Garage to Global series, hosted by Entrepreneur.com. In this series, I expand on classic phrases I’ve used over the years.

Do six things a thousand times and NOT a thousand things six times!

But what does that really mean?

  1. Focus on key priorities and making them perfect (or close to it) before moving on to other projects or tasks.
  2. Making your business the best at a few services, not simply OK at several.

Wait, I can’t give it all away! Watch the video below to get the full scope of the idea.

 

 

Premature Solicitor

Giving Your Network a Boost

A question from India came to me via Twitter, and I found it to be such a universal topic that I thought I’d share it with you all.

(And BONUS–it was shot in my new home studio!)

 

What happens when your networking group hits a plateau?

https://youtu.be/OA73fq9Sza8

 

Counting Your Referrals

Referrals are the backbone of word-of-mouth networking, am I right?

So if you reach out 100 people with a referral and ten reach back, did you give 100 or ten referrals?

Many would immediately assume the higher number, because let’s face it–100 is better than 10. But that isn’t the case!

But WHY is this?

I come to you today with a Vlog (video blog) of this exact question, asked of me during the BNI US Conference in April.

A Little Good Advice Can Go a Long Way

AdviceHorn

Photo Courtesy of Stuart Miles at FreeDigitalPhotos.net

It’s no secret that we all want to do business with people whom we know and trust.  So, how do you build rapport and create trust with new contacts at networking events?  By offering value-added advice–solid, helpful information provided out of a genuine concern for another person.

Let’s say you’re a real estate agent talking with someone at a networking event who, although not ready to buy a home today, is heading in that direction.  You could say something like this:

Well, I know you’re not interested in buying a home right now.  But, when you’re ready to start looking, I highly recommend checking out the north part of town.  A lot of my clients are seeing their homes appreciate in the 10 to 20 percent range, and from what I understand, the city is thinking about building another middle school in that area.

See how it’s possible to offer some value-added advice without being too salesy?  A statement like this acknowledges that your prospect is not currently in the market (first sentence) but still demonstrates your expertise, so he will remember you when he’s ready to move.

This model works for consultants, CPAs, accountants, financial planners, coaches–just about anyone in a service-based industry in which knowledge is the main product. If you’re concerned about giving away your intellectual capital for free, look at it this way: few people are going to sign up to do business with you if they’re not sure you can do the job.  In the absence of a tangible product, you have nothing but your technical expertise to demonstrate that you have the goods.  And when you think about it, that makes sense.  Whenever you’re ready to buy an automobile, it doesn’t matter how much research you’ve done on a particular model, you’re probably not going to write your check until you’ve taken the car for a test drive.

The same is true for your prospects.  Give them a little test drive to show how it would feel to do business with you. If you’re a marketing consultant, give them a couple of ideas on how they can increase the exposure of their business.  Don’t go overboard; maybe offer a technique you read in a magazine or tried with one of your clients.  Just give them something they can try on to see if it works.

Not only will this open up a good conversation with new contacts while you’re out networking, if you play your cards right, whom do you think they’ll go to when they’re in need of your kind of service?  When it comes to building rapport and creating trust, nothing does it better than offering value-added advice.

Standing in the Middle of Referrals

https://youtu.be/eCxiHseiQdI

Any savvy business networker knows that in order to generate more referrals for their own business, it’s necessary to generate referrals for others.  How does one go about generating referrals for those in their network though?  This is a good question because sometimes the task can seem anything but easy.  Do you ever feel like you are at a loss when it comes to knowing how to generate business referrals for others?  If so, read on . . .

I used to be really concerned about my ability to effectively and consistently generate referrals for my networking partners until I realized something–each and every day, each one of us is virtually standing in the middle of a sea of referrals. Referrals are all around us, it’s just that we’re not paying enough attention to what’s going on in order to identify them.  You see, there’s a part of our brain that’s called the Reticular Activating System.  It can be described as a filter between our conscious and our subconscious mind and understanding how it works can be a great tool in helping us to recognize the referral opportunities surrounding us in our everyday lives.

Watch the video now to learn not only about the Reticular Activating System but also about another powerful tool which I call the “language of referrals.”  After watching the video, you will likely begin to remember times when your Reticular Activating System was in full effect but you just didn’t realize it at the time.  You may also remember instances where you’ve clearly heard the language of referrals in conversations with people.  I’d really love to hear about your experiences with one or both of these things so please share your story/stories in the comment forum below.  Thanks!

‘More Money Mondays’–FREE Referral Tips to Shorten Your Work Week

At a recent Referral Institute® Conference, I had the opportunity to talk with my good friend (and partner in the Referral Institute), Mike Macedonio, about a fantastic new (and completely FREE) service which is available to businesspeople and networkers across the globe.  It’s called ‘More Money Mondays’ and by signing up for the service you get weekly referral marketing tips delivered to you via e-mail each Monday which will help you learn how to simultaneously build your business and make your work week shorter and more enjoyable.

Watch the video now to get all the details on this exciting new service and CLICK HERE or go to www.MoreMoneyMondays.com to sign up for your FREE weekly referral marketing tips.  If you’re already utilizing ‘More Money Mondays,’ I’d love to hear what you think of the service it provides–please leave your thoughts and feedback in the comment forum below.  Thanks!

Secrets to Success & Business Growth

In January, BNI® (Business Network International), the worldwide referral marketing organization which I founded in 1985, will be celebrating its 30th anniversary.

In light of this, one of the organization’s franchisees incredulously asked me how I’ve managed to consistently keep the company growing each year and how it’s possible that the BNI continues to steadily achieve higher and higher feats of success.

I made this video in answer to this question and in it I outline my secrets to growth and success step by step.  The great thing about what I explain in the video is that you can apply the same business tactics I used to your own business. 

After watching the video, I’d love to hear your thoughts about BNI, the business strategies I discuss, and/or how you are going to use the tactics I outline in your own business.  Please share your thoughts in the comment forum below.  Thanks!

To find out more about BNI, please visit www.BNI.com.

For Long Term Networking Payoff, Take Small Steps . . .

A few years back, I was speaking to a friend of mine who is a partner in an international consulting and training company. We discovered that we had a mutual acquaintance who is a bestselling author and fairly well-known speaker. In our discussion, we found out that he had contacted each of us individually to see if there were any possibilities for some type of strategic alliance with our companies.

We were both open to that possibility but couldn’t see any immediate and dramatic way our companies could link up with his and do any specific projects at that time. Both of us were also a bit amused to then discover that we were summarily “dropped” from his radar (no response to e-mails or other attempts to connect) after that.

We got the sense that he was looking for the one big alliance that would help his company soar to the next level. That realization started a conversation about the difference in the relationship between the two of us.

 

Ironically, we had had the same type of phone call with each other just 18 months earlier and came to the same conclusion. There was nothing on a grand scale we could do together at that moment. The difference, however, was the rest of the story.

We agreed to stay in touch. And then we did. We connected several times over the year and met in person on several occasions. During that time, we found some simple ways to help each other and gradually enhanced the relationship. This was in sharp contrast to the third party we had talked to individually. When this person didn’t see any big payoff, we became persona non grata to him. On the other hand, the two of us found ways to help each other gradually and, even to this day, continue to build on our relationship.

We came to the conclusion that most people who are successful at networking and creating strong strategic alliances view the process as a series of small actions taken with many people to create a long-term positive growth for your company. The process is more of a marathon than a sprint. Throughout the race, you form alliances and help each other over the long haul.

Have you had a similar experience? If so, how has this played out in your business?  Please share your thoughts in the comment forum below.  Thanks!

How to Get an Edge and Stand out in the Networking World

To some businesspeople, networking is something to try when they’re hurting for business.  However, networking is actually a primary strategy for generating business relationships that lead to more referrals.  When done correctly, networking is a proactive strategy for business growth, not a reaction to slow business.

I think the most important single idea in networking is to do what others don’t Doing what others don’t gives you an edge.  It can position you head and shoulders above your competition.  It helps you stand out in a positive way and, when you do, people are attracted to you and your business, and your success grows stronger, deeper and more durable.

 

So go beyond the norm. Take the time to gather information for improving your business by getting straightforward feedback from people.  This will help you identify your business’s strengths and weaknesses so you can take corrective action.  Some more ideas that most people don’t take the time or effort to implement are:

  •  Adopt the attitude of a host at networking mixers
  • Use your influence and professional status to help members of your network solve problems
  • Learn to specifically ask for referrals
  • Take every opportunity to educate yourself on how to better your business and your networking efforts

What is something you do to go beyond the norm and do what most people don’t when it comes to your networking efforts?  There are so many things you can do to stand out from the crowd and I’d really love to hear your ideas. Thanks!

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