Not Following Up

Not Following Up

Do you know one of the biggest mistakes you can do when networking?  It’s when you give a networking partner a referral and they do not follow-up on it. This drives me crazy and is so frustrating because it is so easily preventable.
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If you are not following up when your referral partners call you or you are not following up on the referrals you are giving to others, you’re not just losing business, you’re also losing your credibility. That is something which is extremely difficult to earn back once lost.  So why not take time today to follow-up with someone. If you make following up your number one networking priority this year, I guarantee it will pay off in big ways.
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Most businesspeople love working with someone who is considerate, and your follow-up etiquette is an easy way to show just how considerate you can be. Your follow up technique can leave a lasting impression on someone who may not have thought you were memorable at first. Remember, thoughtfulness always counts in the end.
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Have you had an experience where you gave a referral to someone and they didn’t follow up on it?  If so, will you continue to give that person referrals?  Or, have you dropped the ball on following up on a referral before?  If the answer to either question is yes, did you learn a lesson from it?  Please share your experiences in the comments below.  Thanks!
Four Behavioral Styles

The Four Behavioral Styles (the video)

There are Four Behavioral Styles you will find in others when you are networking. Do you know your behavioral style? Please watch this video to learn about these different styles.

In the book Room Full of Referrals which I co-wrote with Dr. Tony Alessandra and Dawn Lyons, we offer insight into the following four different behavioral styles:

Go-Getters: (Driven, Bold, Decisive, Strong Desire to Lead)

Promoters:   (Energetic, Outgoing, Fun-Loving, Positive, Talkative)

Nurturers:   (Patient, Helpful, Understanding, Sentimental, Reserved)

Examiners:   (Effective, Efficient, Thorough, Research-Oriented)

If you pay careful attention to the behavioral characteristics of others, you will improve how you communicate with them effectively by adapting to their style.

Behavioral Profiles

Understanding Behavioral Profiles

I’m looking forward to presenting “Behavioral Styles in Networking” next week on Tuesday, March 14, 2017 from Noon to 1pm EASTERN DAYLIGHT TIME as part of @BNI – The World’s Leading Referral Organization’s #BusinessBuilders webinar series.

Register here:

https://attendee.gotowebinar.com/register/8829787935322540548

Understanding behavioral profiles is essentially about understanding the four different styles of behavior when looking at individuals.  It  is an excellent way to gain knowledge about how to craft your sales and reporting program to the style of communication most comfortable to the client as well as how to best connect with your fellow networkers.  All customers and all networkers like to be communicated with in a manner that is most familiar to them, and knowing their personality profiles/behavioral styles helps you customize a sales or networking approach for each unique individual.

RFORBlog

In the book Room Full of Referrals which I co-wrote with Dr. Tony Alessandra and Dawn Lyons, we offer insight into the following four different behavioral styles:

Go-Getters: (Driven, Bold, Decisive, Strong Desire to Lead)

Promoters:   (Energetic, Outgoing, Fun-Loving, Positive, Talkative)

Nurturers:   (Patient, Helpful, Understanding, Sentimental, Reserved)

Examiners:   (Effective, Efficient, Thorough, Research-Oriented)

If you pay careful attention to the behavioral characteristics of others, you will improve how you communicate with them effectively by adapting to their style.

Join me on my webinar next week to learn more about these traits.

 

Andy Lopata

“D IS FOR Networking” by Andy Lopata (GUEST VIDEO BLOG)

Guest Video by Andy Lopata about the A to Z’s of Networking.

This video introduces the “D’s” of Networking from Andy Lopata

  • Deliver
  • Dialogue
  • Diversity
  • Digital
  • Dynamic
  • Disarm
  • Definite Purpose
  • Dedication
  • Determination
  • Defer Judgement

Please watch this video to learn more about Andy’s tips. https://youtu.be/H7iBIvY0eck

Top Characteristics

The Top Characteristics of a Great Networker (pt 2)

Recently, I took the opportunity to gather almost 3,400 survey responses from business people around the world.   I gave them a list of almost 20 different characteristics on networking and I asked them to pick the top behaviors they’d like to see.  From those responses, I have identified the top characteristics of what people believe makes a great networker and have listed them here. Each one of the characteristics below ties into the notion of “farming” not “hunting.”  It’s about building mutually beneficial business relationships. Only then will you succeed in creating a powerful, personal network.

  1. Sincere/Authentic. You can offer the help, the thanks, the listening ear, but if you are not sincerely interested in the other person, they will know it!  Those who have developed successful networking skills convey their sincerity at every turn.  One respondent stated that “it’s all about the authenticity” that someone shows you.  We have all seen people who are seemingly good at networking but lack sincerity.  Faking it isn’t sustainable.
  1. Follows Up. If you offer opportunities, whether a simple piece of information, a special contact, or a qualified business referral, to someone who consistently fails to follow up, you’ll soon stop wasting your time with this person.  One respondent said that when it comes to networking, “the fortune lies in the follow up” and many people just “don’t follow up anymore.”
  1. Trustworthy. One respondent said best when she said: “it doesn’t matter how successful the person is, if I don’t trust them, I don’t work with them. When you refer someone you are putting your reputation on the line. You have to be able to trust your referral partner and be trusted in return. Neither you nor anyone else will refer a contact to someone who can’t be trusted to handle it well.
  1. Approachable. One respondent said that people “will forget what you said and what you did, but they will never forget how you made them feel”. Effective networking starts with approachability – everything else listed above follows from this.

As a young man, I studied under Warren Bennis, who was at the time, the world’s leading expert on leadership.  He taught me that understanding the “characteristics” of a great leader is important.  However, what is even more important, is understanding how to apply those characteristics.  He told me; “know what you are good at and work to enhance those skills.  Know what you’re not good at and surround yourself with people who can help you improve those skills”. 

As with leadership, I believe that networking skills are very important.  What’s even more important, however, is working to improve them and learning how to use them effectively.  That’s what really counts.

What are the Top Three Characteristics?

Check out my blog from January for the top three characteristics of what people believe makes a great networker.

The Top Characteristics of a Great Networker (pt 1)

Seuss

Dr. Seuss’ Birthday – NEA Read Across America Day

Today, March 2nd is the birthday of Dr. Seuss.

Today the BNI Foundation is supporting the National Education Association’s “Read Across America Day”. Therefore, go find a classroom and volunteer to read a Dr. Seuss story to the students. For example, in this video, I share a story about reading to my kids when they were younger, the Dr. Seuss classic, “And to Think That I Saw It on Mulberry Street“.

Dr. Seuss’s very first book for children! 

Originally published: December 21, 1937

From a mere horse and wagon, young Marco concocts a colorful cast of characters, making Mulberry Street the most interesting location in town. Most noteworthy, Dr. Seuss’s signature rhythmic text, combined with his unmistakable illustrations, will appeal to fans of all ages. Finally, who will cheer when our hero proves that a little imagination can go a very long way. Now over eighty years old, this story is as timeless as ever.

Blessing

“How Can I Help You” Leads to Blessing     

by Ivan Misner & Beth Misner

Last night Beth and I were at a black-tie event together. We were milling around in the ballroom lobby with about 600 other guests, waiting for the grand doors to open, when Beth noticed a diminutive lady looking around as if she were lost.

“I think she needs some assistance,” she quietly said to me. When she got closer to us, Beth caught her eyes and smiled reassuringly.

“Excuse me,” she said breathlessly.

“How can I help you?” Beth asked her.

“Can you tell me, please, who is in charge of the event?”

Instead of simply pointing to the ballroom and telling her that the event organizer was inside preparing the room for the attendees, Beth shot a quick glance over her shoulder as if to say, “Just go with it,” to me, and gestured to her to follow us. The three of us started to move toward the closed doors.

It was then that I noticed she was wearing a press pass. A cameraman with a video camera and gear bag slung over his shoulder was trailing along behind her.

What was this?

We entered the ballroom and gave the large hall a quick look-over. No organizer. Understanding that it would not do to just leave her and her cameraman in the room, we invited her to come up to the very front.  We showed her the table where the organizer could be found later on in the evening.

“I’m from NTDTV, a Chinese news affiliate out of New York,” she told us as we walked together to the front of the room. Now, it just so happened that my third book to be translated into Chinese, Masters of Sales, had been released the past week in the Chinese market. Beth simply could not resist the temptation to share that with her, as well as a friendly “nie-hou-ma,” to which she responded with great delight.

She then asked if it would be okay for her to interview me at the front of the room while we waited for the event organizer and the CEO of the event we were there to attend.

Hmmm, let’s see.

I paused for exactly a nanosecond before responding that it would be more than okay: “shiea-shiea,” Beth said, bowing slightly.

She spent the next 15 to 20 minutes interviewing me. We discussed networking tips, my new book, differences between American and Asian businesses, and a little bit about BNI. Please watch a segment of the interview below.

Therefore, it goes to show you that you just never know where that simple phrase: “How can I help you?” is going to lead. How have you used this phrase, and found that something fortuitous has happened?

My First Business

My First Business, a personal story

Beth and I own a property management company (this would be a good story to share someday). We’re in Galveston setting up a new property for lease. Therefore, we were walking through a Home Depot to get what we needed to make the property ready to lease. We were walking by these house numbers and out of the blue, she started this video about my first business.

As a 14-year-old, I started my first company to help a neighbor sell his stick-on house numbers he manufactured. I took over his sales of reflective numbers and I hired a sales team. However, I did so well, I made him tired and he consequently went out of business

Please watch this video about how I eventually launched my entrepreneur spirit by the numbers.

Look Up

Look Up! How to Learn to Be Mentally Present to Succeed

I was once walking along a very crowded city street in a large European city. People were walking in both directions with great purpose. One pedestrian, however, stood out from the rest in her green coat. She was walking a bit slower, with an uneven, irregular pace, and she had her head down. She wasn’t looking to the left or to the right. She wasn’t looking around. She wasn’t even looking at the sidewalk, or her feet. She was looking at her mobile phone. She was actually texting while walking on the crowded sidewalk, and she was on a direct trajectory to collide with me.

“Look up. Look up. Look up,” I was softly repeating under my breath as she approached headlong towards me. She was about to run smack into me, and the sidewalk was so full that it was impossible to step out of her way without colliding with another person. I was on the verge of making my mantra, “Look up,” audible. At the very last moment before crashing into me, she looked up with a completely startled reaction. She was mentally not present, even though she was physically walking on that sidewalk with all of us. She was so distracted by her mobile phone that she was just going through the motions of walking somewhere.

Sometimes I am asked by young business professionals to share my advice for reaching a certain level of success. I think my primary message surprises them somehow. Here’s what I tell them:

Learn how to ‘be here now.’ When you are working, work. Don’t spend time stressing over the things you are or are not doing in your personal time. When you are not working, don’t work! Don’t let the distractions of your professional pursuits keep you from being fully present in your personal life.

It is very easy to allow ourselves to be so wrapped up and so caught up in something, that we cannot set it aside to change gears and focus on what is right in front of us. That is what the young lady pedestrian was doing before she pulled herself out of her virtual world to rejoin the events going on around her.

I have written many books. When I first started writing books, I was a father with very young children. I knew I wanted to be very present in the evenings when we were having family time together, so I set my writing times for after they were tucked in for the night. Instead of watching television or reading, for a few months, I wrote between 11 PM and 2 or 3 AM several nights a week. When my first book was published, my then-8-year-old daughter exclaimed, “When did you write a book? I didn’t know you were writing a book!”

It’s the same concept in the reverse, as well. When you are working hard on a project or accomplishing something demanding in your business, it is necessary to keep yourself focused on the task at hand. There are many things which can be a distraction. I have seen people become completely inept at the job at hand because they cannot be fully present due to some other pull on them from another area of their life.

My mother had an approach to this dynamic that works well for me when I want to “be here now” and there are some distractions encroaching on my ability to do so. She used to say, “Put that in a jar and set it up on a shelf. When you are done, it will still be there, and you can take it down and get it out then.” Moms give the best advice, don’t they?

So my mantra of “Look up. Look up. Look up,” can also be a way to keep yourself in the present and really begin to “be here now.” I think you’ll find that you navigate the paths of life, work, networks and family more profoundly and with greater success in all areas.

Stay in Touch

7 Strategies to Stay in Touch

Stay in touch and start today by touching someone…

If you want to connect or reconnect with others, do what is best for you, but go to where these people want to meet with you.

Dr. Ivan Misner shares how you can stay or get back in touch with people. Don’t be a cave dweller. Please watch this video

 

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